Search Results

Best Match Date Posted
Close
Expand All
Results: 15
F&I Tip of the Week: Walk In Through the Back Door
F&I Tip of the Week: Video Self-Evaluation

F&I Tip of the Week: Video Self-Evaluation

In this F&I Tip of the Week, John Tabar from UDS asks, "How do you stay sharp in the F&I arena?" Constant practice is one way to keep your edge and video self-evaluation can be a valuable tool.

April 6, 2021

F&I Tip of the Week: Your Title Is Manager
F&I Tip of the Week: From Green to Great
F&I Tip of the Week: Avoiding Down Time

F&I Tip of the Week: Avoiding Down Time

What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John Tabar of UDS to find out!

March 11, 2021

F&I Tip of the Week: Does Your Paycheck Need a Tune-up?
F&I Tip of the Week: The 80/20 Rule

F&I Tip of the Week: The 80/20 Rule

Have you heard of the 80/20 Rule? I bet you have, but you may be wondering what to do with the other 80% of your time. John Tabar from UDS offers some suggestions in this F&I Tip of the Week.

March 2, 2021

F&I Tip of the Week: Product Knowledge Vs. Understanding

F&I Tip of the Week: Product Knowledge Vs. Understanding

Product knowledge does not always translate to product understanding by the customer, so don't assume they are already aware of the features and benefits your product offers. John Tabar from UDS here with this F&I Tip of the Week.

February 23, 2021

Loyal Buyer Objection

Loyal Buyer Objection

In this video, Trent White from the Automotive Training Academy explains how to counter the “I am buying a good vehicle” objection.

January 7, 2021

Best Tool for the Business Office

Best Tool for the Business Office

In this video, Trent White with American Financial’s F&I University discusses how the FBI’s Impact tool can help maximize your revenue.

December 3, 2020

Creating a Team Mindset

Creating a Team Mindset

When everyone in the dealership works together, the results could have a significant impact on your bottom line. In this tip, Trent White with American Financial’s F&I University explains that when the sales department and F&I department work together, with mutual respect, not only will CSI scores increase, but so will dealership profits.

November 5, 2020

Perception vs. Reality

Perception vs. Reality

How long should it take to complete the paperwork in the business office? Most people would say, “As fast as you can.” During this tip, Trent White with American Financial’s F&I University says the right answer may be as simple as slowing down and changing the client’s perception of what is going on.

September 3, 2020

F&I Saboteur

F&I Saboteur

Customers are self-educating via the web, F&I duties have been divided between the sales desk and the F&I department, and someone has pushed the fast-forward button on digital retailing. Tune into this tip with Dwayne Wiggins of American Financial's F&I University.

August 6, 2020

Accept/Decline Form

Accept/Decline Form

American Financial F&I University's Tip of the Month, with Joe Porter.

April 2, 2020

F&I Tip of the Week: Update Your Interview

F&I Tip of the Week: Update Your Interview

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions that demonstrate value and preempt objections in this powerful Tip of the Week.

January 9, 2020

a Bobit media brand

Create your free Bobit Connect account to bookmark content.

The secure and easy all-access connection to your content.
Bookmarked content can then be accessed anytime on all of your logged in devices!

Create Account