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The Menu Column Explanation

The Menu Column Explanation

One column, two column, three columns, or more? It’s not so much how many columns you share during your menu presentation, but how you share them with your customer that matters. Here’s a tip for transitioning into the presentation and presenting each column in a manner that grabs and holds your customer's attention.

May 10, 2022

My Uncle is a Mechanic

My Uncle is a Mechanic

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant explains how to handle the mechanic in the family objection.

May 5, 2022

Eliminating Threshold Anxiety

Eliminating Threshold Anxiety

In this video, Dwayne Wiggins with the Automotive Training Academy discusses the threshold from sales to F&I and how to ease the transition to limit customer anxiety.

April 7, 2022

F&I Tip of the Week: Choose to Change
F&I Tip of the Week: What Did You Learn Today?
F&I Tip of the Week: You Can't Recover From a Lack of Trust
F&I Tip of the Week: The Walls Have Ears

F&I Tip of the Week: The Walls Have Ears

Very few things can completely crush credibility and trust with your customer more than an unprofessional comment being overheard in the dealership. Tune-in to this F&I Tip of the week, with John Tabar, to learn more!

March 9, 2022

F&I Tip of the Week: Introducing Risk

F&I Tip of the Week: Introducing Risk

The foundation to an effective menu disclosure is a thorough conversational interview. Explore this skill with John Tabar in this F&I Tip of the Week.

March 8, 2022

Cost of Vehicles Today = Electronics

Cost of Vehicles Today = Electronics

In this video, Trent White with the Automotive Training Academy by Assurant breaks down the cost of your actual vehicle vs. the cost of the electronics inside.

March 3, 2022

F&I Tip of the Week: Getting Comfortable with Video
F&I Tip of the Week: Avoiding the F&I Present Bias Trap
F&I Tip of the Week: Help Me or Sell Me

F&I Tip of the Week: Help Me or Sell Me

"Do I matter to you?" This is a question your customers want to know when you're interviewing, presenting the menu and gaining commitment. Learn more with John Tabar in this F&I Tip of the Week.

February 22, 2022

F&I Tip of the Week: No Goes Through Maybe

F&I Tip of the Week: No Goes Through Maybe

We've all heard "no, thank you" during a menu presentation, so how do we turn a "no" into a "yes"? Find out with Brown & Brown Dealer Services' John Tabar, in this F&I Tip of the Week.

February 16, 2022

F&I Tip of the Week: Don't Let the Lender Decide
Riding the Wave of Enthusiasm

Riding the Wave of Enthusiasm

In this video, Dwayne Wiggins from the Automotive Training Academy explains how being enthusiastic about your customers new vehicle can help engagement, as well as gain critical intel on them.

February 3, 2022

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