One column, two column, three columns, or more? It’s not so much how many columns you share during your menu presentation, but how you share them with your customer that matters. Here’s a tip for transitioning into the presentation and presenting each column in a manner that grabs and holds your customer's attention.
May 10, 2022
In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant explains how to handle the mechanic in the family objection.
May 5, 2022
In this video, Dwayne Wiggins with the Automotive Training Academy discusses the threshold from sales to F&I and how to ease the transition to limit customer anxiety.
April 7, 2022
Change can be uncomfortable. Learn how to overcome that challenge in this F&I Tip of the Week with John Tabar.
March 24, 2022
What can you do to learn something new every day? Find out in this Tip of the Week with Brown & Brown Dealer Services' John Tabar.
March 17, 2022
What is the #1 reason people decide not to enroll in any products? Join John Tabar in this F&I Tip of the Week, to find out!
March 15, 2022
Very few things can completely crush credibility and trust with your customer more than an unprofessional comment being overheard in the dealership. Tune-in to this F&I Tip of the week, with John Tabar, to learn more!
March 9, 2022
The foundation to an effective menu disclosure is a thorough conversational interview. Explore this skill with John Tabar in this F&I Tip of the Week.
March 8, 2022
In this video, Trent White with the Automotive Training Academy by Assurant breaks down the cost of your actual vehicle vs. the cost of the electronics inside.
March 3, 2022
How comfortable are you with video? Build upon this skill with John Tabar in this F&I Tip of the Week.
March 2, 2022
F&I managers are faced with constant responsibilities that compete for their time. Explore tactics to avoid the "Present Bias" with John Tabar.
February 23, 2022
"Do I matter to you?" This is a question your customers want to know when you're interviewing, presenting the menu and gaining commitment. Learn more with John Tabar in this F&I Tip of the Week.
February 22, 2022
We've all heard "no, thank you" during a menu presentation, so how do we turn a "no" into a "yes"? Find out with Brown & Brown Dealer Services' John Tabar, in this F&I Tip of the Week.
February 16, 2022
How do you handle a lender that gives conditional approval for a loan? Find out in this F&I Tip of the Week with John Tabar.
February 9, 2022
In this video, Dwayne Wiggins from the Automotive Training Academy explains how being enthusiastic about your customers new vehicle can help engagement, as well as gain critical intel on them.
February 3, 2022