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Automotive Market Insights Report
Dent Wizard Expands Keys Business with VP of Key Operations
The World’s Top 10 Car Manufacturers Submitting the Most Patents
Market Insights Report

Market Insights Report

Black Book recently published an update to their weekly Market Insights report.

February 9, 2021

Five Critical Techniques to Improve CSI

Five Critical Techniques to Improve CSI

Customers long forget what repairs were done, but what keeps a great many coming back year after year is how they feel walking away, and the Customer Service Index is the closest measurement we have that gauges that feeling.

February 9, 2021

CarSaver to Help Power Nissan Home Platform

CarSaver to Help Power Nissan Home Platform

After a successful pilot program with seven dealers, Nissan selected CarSaver’s industry-leading e-commerce platform to support components of a new end-to-end online buying experience for customers, from first click to home delivery.

February 8, 2021

SureSale Increases VDP Views with Expanded Digital Merchandising for Auto Dealers
NCM Associates & Tekion Corporation Announce Reimagination of Auto Dealership Support Ecosystem
Automakers Turbocharge Digital Retailing Adoption

Automakers Turbocharge Digital Retailing Adoption

With digital retailing, manufacturers see the opportunity to improve customer experience by empowering shoppers to buy the way they do in all other aspects of their lives – from the comfort of home.

February 8, 2021

New Manheim Dashboard Puts Powerful Data at Dealers’ Fingertips, Fueling More Informed Searches and Improved Buying Decisions
January Finishes Slow; Car Consideration Drops Further

January Finishes Slow; Car Consideration Drops Further

Auto sales activity likely slowed in the final days of January, notes Cox Automotive's Chief Economist Jonathan Smoke, as consumer sentiment waned and heavy winter weather ran through major markets in the Midwest and Northeast.

February 3, 2021

DealerSocket’s Next-Generation Mobile CRM ‘Puts the Best of Socket in Your Pocket'