Maintaining Business Growth in Times of Crisis
Crisis management planning seems like a foreboding and thankless task to many business owners and managers, but 2020 taught us that we need a crisis management plan.
February 24, 2021
Crisis management planning seems like a foreboding and thankless task to many business owners and managers, but 2020 taught us that we need a crisis management plan.
February 24, 2021
Streaming is the new black, and that means it’s never been a better time for dealers to get on board and add OTT advertising to their brand's media mix.
February 22, 2021
As Paul Walser steps into the role of chairman of National Automobile Dealers Association, the Minnesota dealer will aid members in ushering in a new era of auto retail and overcoming the challenges presented over the course of 2020.
February 18, 2021
Reinsurance helps dealers increase profits, but your plan needs checks and balances. Done correctly, reinsurance puts you in the driver’s seat and headed towards a more secure, profitable future.
February 11, 2021
Consumers have become accustomed to the conveniences technology provides, so here are the digital marketing resolutions every dealership and dealer-partner needs to keep in mind in 2021.
February 11, 2021
Customers long forget what repairs were done, but what keeps a great many coming back year after year is how they feel walking away, and the Customer Service Index is the closest measurement we have that gauges that feeling.
February 9, 2021
With digital retailing, manufacturers see the opportunity to improve customer experience by empowering shoppers to buy the way they do in all other aspects of their lives – from the comfort of home.
February 8, 2021
If dealers observe a modicum of compliance protocols, they can contain almost all regulatory perils. Dealers and their trade organizations are a formidable political force and should be lobbying together.
February 3, 2021
Join the conversation with some of the automotive industry’s leading trainers and F&I coaches.
February 2, 2021
More than ever before, consumers in the automotive industry expect a personalized and intuitive digital shopping experience. See how dealers can benefit from recent technological advancements and meet consumers wherever they are in the shopping or ownership process.
February 1, 2021
Don’t spot deliver a car unless you’ve considered all the signs of potential fraud.
January 27, 2021