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Cox Automotive: Auto Credit Availability Improved in April for 11th Straight Month
Black Book Market Insights

Black Book Market Insights

Historically, the first week of May is an exciting time for new model year launches and an increase of lease returns in the auction lanes. This year, like the past 2 years, has been plagued with microchip shortages and supply chain issues causing a significant reduction in both new inventory production and used lease and fleet returns in the wholesale market.

May 10, 2022

The Menu Column Explanation

The Menu Column Explanation

One column, two column, three columns, or more? It’s not so much how many columns you share during your menu presentation, but how you share them with your customer that matters. Here’s a tip for transitioning into the presentation and presenting each column in a manner that grabs and holds your customer's attention.

May 10, 2022

Luxury Share Increases in April, Pushing New-Vehicle Average Transaction Prices Higher
There's No Time Like the Present: Apply for Auto Dealer Exchange Today!
Commercial Vehicle Data Shows Continued Buyer Challenges
Does that Make Sense?

Does that Make Sense?

How we interact with our co-workers and the customers in the F&I office can have a significant impact on our relationships, our effectiveness, the perception of us by others, our outcomes, and our income.

May 5, 2022

My Uncle is a Mechanic

My Uncle is a Mechanic

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant explains how to handle the mechanic in the family objection.

May 5, 2022

Black Book’s Used Vehicle Retention Index Drops Again as Rollercoaster Ride Continues
Black Book: Weekly Market Insights
Toyota, Honda, Hyundai and Kia Sales Plummet in April
GM Looks to Pricing Power and Pent-Up Demand to Keep Profits High
Toyota to Hit Tax Credit Limit for EVs and Hybrid Vehicles
Protective Closes on AUL Acquisition
Service Strategies for Inventory Shortages

Service Strategies for Inventory Shortages

Implement a few smart service strategies to acquire cars and keep profits high when inventory is low. A lot has been said about the current inventory shortage—causes, effects, and predictions about how long it will last. But one aspect that has flown under the collective automotive retail radar is that many dealers are thriving now. These dealers are sourcing vehicles and staying profitable, despite facing the same industry obstacles.

May 1, 2022

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