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Results: 55
Do It Anyway

Do It Anyway

Just like the aching back and dirty hands that come with gardening, the bad parts in the F&I office will last a short time, but the benefits can last a long time. Whatever the topic and no matter how painful or how much we dread it, we probably need to do it anyway.

July 30, 2020

Empathy Trumps Everything

Empathy Trumps Everything

If you treat a customer with empathy and respect, you will have created a customer for life. Use these three tips to get out of your own head and into theirs.

July 30, 2020

GWC Warranty Enhances and Expands Coverage Options, Providing Additional Value for Dealers and Their Consumers
Actually, I Am the Boss of You: An Interactive Approach to Employee Counseling
US Equity Advantage Expands Its Leadership Team
COVID-19 Markets Updates

COVID-19 Markets Updates

Black Book recently published an update to their COVID-19 Markets Updates, which includes these highlights from the last week: wholesale prices, retail listing prices, wholesale sales volume, and automotive loans.

July 28, 2020

New JM&A Group Insider Platform Provides Free Exclusive Content to All Dealers
F&I Tip of the Week: Avoiding Down Time

F&I Tip of the Week: Avoiding Down Time

What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John Tabar of UDS to find out!

July 28, 2020

Dealership Re-Opening: Best Practices for Engaging the COVID-19 Shopper
F&I in a Post-COVID-19 World

F&I in a Post-COVID-19 World

The last few months have been strange — we aren’t sure what next week will look like, and many of the goals for 2020 are in question because our ability to earn money has been compromised. So, the quicker we can adapt, the better opportunity we will have for success in the future.

July 27, 2020

Best Practices in Credit Reporting Coding In Disaster Scenarios
National Auto Care Acquires Diversified Management Group, Inc.

National Auto Care Acquires Diversified Management Group, Inc.

DMG President Chris Weber and his partner James Jodison will continue to manage the day-to-day operations of their Illinois office with the added support of NAC’s industry-leading products and best-in-class claims management capabilities.

July 27, 2020

GWC Warranty Announces Strategic Partnership with Darwin Automotive
Hyundai Motor Exceeds Second-Quarter Estimates

Hyundai Motor Exceeds Second-Quarter Estimates

Hyundai Motor Co reported a smaller-than-expected drop in profit on high-margin domestic sales and said, while demand should pick up soon, the pace of recovery will be slow due to the impact of the coronavirus pandemic.

July 23, 2020

Polygon Double Insulation Dielectric Composite Tubing for Electric Motors