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Market Insights from Black Book

Market Insights from Black Book

The lack of new inventory is continuing to drive up the demand for used vehicles, which in turn is forcing buyers to pay more week after week and leaving sellers wishing they had more to offer.

October 26, 2021

Canada Suggests Proposed U.S. EV Tax Credit Will Harm North American Auto Industry
IHS Markit Predicts Production Highs in 2024
Creating Repeat Customers for Pre-Owned Vehicles

Creating Repeat Customers for Pre-Owned Vehicles

Building customer loyalty can be a challenge for dealers. When customers focus primarily on inventory, the ability to differentiate your dealership from a competitive dealership is limited. One way to stay in touch with customers is by helping them find F&I products that meet their needs and keep their investment protected. Providing peace of mind leads to a better ownership experience and increases the chance that customers will return to your dealership.

October 22, 2021

Correcting the Chip Shortage Will Take Time
Win Customers for Life

Win Customers for Life

Research highlights how to get customers to return after the sale.

October 21, 2021

Nominations Open for F&I Pacesetters and 2021 Dealer of the Year
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