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F&I Customers Are Just Like Us!

F&I Customers Are Just Like Us!

Continue to study the different customer types and personalities and how best to serve them, and remember: We are customers too.

January 25, 2022

Peace of Mind is at a Premium

Peace of Mind is at a Premium

Becoming skilled on helping each individual self-discover their needs and then motivating them to act on that discovery, is an amazing talent – That’s what we call an F&I professional.

November 23, 2021

Objection Overruled!

Objection Overruled!

How do we go from great to unstoppable? Move to the highest level of belief in your process and your products — conviction.

September 21, 2021

The Four Corners of the F&I House
Circle of Development: Refresh

Circle of Development: Refresh

If we allow our daily routine to be void of learning new information and being reminded of the principals that guide our efforts, we begin to lose our cutting edge.

June 15, 2021

Circle of Development: Execution
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