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Louisiana Dealers Do Business Face-to-Face

Louisiana Dealers Do Business Face-to-Face

Louisiana Automobile Dealers Association President Will Green believes the dealers in his state succeed by putting their customers and communities first and maximizing production — and emphasizing compliance — in the F&I department.

November 9, 2019

Act Now to Prevent Violence at Your Dealership
Econtracting: Slippery Slope or Big Opportunity?

Econtracting: Slippery Slope or Big Opportunity?

Progress toward a fully online transaction may be inevitable, but you — and your finance sources — must take concrete steps toward process improvement and regulatory compliance to make econtracting work for your store.

September 24, 2019

The Price of Compliance Is Going Up. Sorry.

The Price of Compliance Is Going Up. Sorry.

Recent revisions to the federal Safeguards Rule cement the need for a compliance officer in every dealership. Whether their duties are performed by an employee or outsourced, satisfying the new requirement is going to cost your store thousands of dollars per month.

August 29, 2019

3 Steps to Address Opioid Addiction in the Dealership

3 Steps to Address Opioid Addiction in the Dealership

Opioid use and abuse among dealership employees can’t be tolerated, but termination is not the only answer. Attorney offers three tools American business owners are using to confront the opioid crisis in a compassionate and compliant way.

August 19, 2019

Let’s Change One Little Fact …

Let’s Change One Little Fact …

Hudson explains how requiring out-of-state buyers to transport their own vehicle creates a ‘good fact’ that can help ensure your own state’s laws will govern the transaction.

July 29, 2019

How to Prevent Harassment in the #MeToo Era
I Was the Dieselgate Guy. Here’s What I Learned.

I Was the Dieselgate Guy. Here’s What I Learned.

The dealer who chaired Volkswagen’s U.S. advisory council through the Dieselgate scandal says his experience reinforced the need to communicate with speed, influence with information, and seize leadership moments.

June 17, 2019

The Topic That Won’t Go Away: Loan Fees

The Topic That Won’t Go Away: Loan Fees

A North Dakota car buyer prevailed in a recent case involving loan (or ‘acquisition’) fees that reached the state supreme court, where the dealer was found to have failed to properly disclose the charge.

May 31, 2019

DOL Investigations and Employing Minors in Dealership Service Departments
4 Compliance Mistakes Every Dealer Makes Once
Lori Church Is a Swiss Army Knife for John Elway Dealerships
Disclaiming Warranties? Do It Right!

Disclaiming Warranties? Do It Right!

A Pennsylvania case proves the dealer’s choice of words can make or break a consumer’s claim resulting from the mechanical failure of a vehicle sold ‘as is.’

March 28, 2019

Q&A: Car Fraud Puts Dealers on the Hook

Q&A: Car Fraud Puts Dealers on the Hook

Famed car fraud attorney Bruce Shaw says the courts show no mercy to dealers who resell counterfeit units and shares hard-won advice for spotting sophisticated fakes and avoiding costly lawsuits.

March 18, 2019

Dealers Are From Mars, Finance Companies Are From Venus