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Results: 264
Despite Lack of New-Vehicle Inventory, Sales Satisfaction Unchanged from Year Ago
ADAS Analysis from LexisNexis Risk Solutions Sets Record Straight on U.S. Auto Claims Severity
Auto Industry Readies for Magnesium Shortage
Infrastructure Bill Impacts to the Auto Industry
Ford Motor's Stock Tops $20 a Share for First Time in Over 20 Years
NADA Market Beat: First Monthly New Light-Vehicle Sales Gain Since April
How to Respond to a Customer

How to Respond to a Customer

In this video, David McKellar from the Automotive Training Academy by Assurant will discuss the difference between a statement, a question and an objection. Your ability to respond appropriately to each of these 3 responses from a customer can affect your sales results.

November 4, 2021

Black Book: Specialty Market Report

Black Book: Specialty Market Report

For the second time in as many months, one of the major RV market segments has declined in value, but this time it was the towables, which fell for the first time in almost a year, while motorhomes reversed course and increased, coming in at their second highest value ever.

November 4, 2021

Vehicle Sales Continue to Drop

Vehicle Sales Continue to Drop

Combined sales at the seven major automakers that release monthly results dropped 17% in October. Automakers cite the semiconductor chip shortage and supply chain bottlenecks as the reason.

November 4, 2021

Used Vehicle Retention Index Increases Again to All-Time High
Black Book: Weekly Market Update

Black Book: Weekly Market Update

The fourth quarter is traditionally when the market experiences most of the yearly depreciation, but after just one month in the quarter, values are reporting appreciation of more than 3.0%.

November 2, 2021

Federal Safeguards Rule Amendments Ask Dealers to Shore Up their Information System Security
New and Used Car Prices Continue Upward Climb
COVID-19 Remains in the Driver’s Seat
Are You Playing the Fraud Lottery?

Are You Playing the Fraud Lottery?

This article will discuss the best way to stop gambling and start protecting your business from fraudulent activity.

November 1, 2021

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