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Black Book: Weekly Market Update

Black Book: Weekly Market Update

February was another record-breaking month, with the Retention Index reaching 130 points for the first time. All segments saw an increase in the Index with Full-Size pickups leading the way – that segment stands 23% higher than it was in February of 2020.

March 2, 2021

A Micro-Chip Shortage Will Impact Supply – Does it Have to Disrupt the Consumer Shopping Experience Too?
J.D. Power: Auto Dealers Give High Marks to Commercial Lenders, but Opportunities Exist to Expand Business Relationships
VW Credit, Inc. Selects Manheim for New Volkswagen and Audi Upstream Remarketing Sites
Reinsurance: The Ultimate Key Manager Retention Tool
2021 State of Reviews

2021 State of Reviews

Reviews can be make-or-break for any business, and that’s never been more true than it is in 2021. We surveyed 2,376 people (customers and business leaders) to better understand the role reviews play in 2021.

March 1, 2021

JM&A Group’s New Inspect Now™ Program Aims to Streamline Claims Process and Improve Efficiency
Maintaining Business Growth in Times of Crisis

Maintaining Business Growth in Times of Crisis

Crisis management planning seems like a foreboding and thankless task to many business owners and managers, but 2020 taught us that we need a crisis management plan.

February 24, 2021

myKaarma’s Mobile Service Software for Auto Dealers Helps Bring Vehicle Service to Customer’s Preferred Location
Montway Auto Transport Launches Online Dealership Vehicle Home Delivery Service
TrueCar and GovX Partner to Launch New Auto Buying Program Powered by TrueCar Military
Enterprise Car Sales Streamlines Customer Experience with New Technology
Weekly Market Insights Report

Weekly Market Insights Report

With economic patterns driven by the pandemic, normal seasonal patterns in the wholesale market were not observed for most of the year. We saw a similar picture in 2009, at the end of the Great Recession.

February 23, 2021

BacklotCars and TradeRev Combine To Form Streamlined Dealer-to-Dealer Marketplace
The Rise of OTT Advertising: Why Dealers Need to Stream their Ads and Inventory