February was another record-breaking month, with the Retention Index reaching 130 points for the first time. All segments saw an increase in the Index with Full-Size pickups leading the way – that segment stands 23% higher than it was in February of 2020.
March 2, 2021
The shortage will make accurate incentives and rebate setting more challenging for the manufacturers. In turn, dealers will struggle with how to set prices and payment offers as a result.
March 2, 2021
According to the J.D. Power 2021 U.S. Automotive Commercial Lending Satisfaction Study, the difference between good and great dealer-lender relationships comes down to four key steps.
March 1, 2021
New VolkswagenDirect and AudiDirect websites enable dealers to purchase fresh, off-lease inventory to stock their lots.
March 1, 2021
Reinsurance company ownership for key managers is one solution that benefits the entire dealership and reduces turnover. Get the why, when, and how from an expert.
March 1, 2021
Reviews can be make-or-break for any business, and that’s never been more true than it is in 2021. We surveyed 2,376 people (customers and business leaders) to better understand the role reviews play in 2021.
March 1, 2021
Inspect Now™ is an innovative new virtual inspection process designed by JM&A Group to make the adjudication of claims more efficient and less time consuming.
February 25, 2021
Crisis management planning seems like a foreboding and thankless task to many business owners and managers, but 2020 taught us that we need a crisis management plan.
February 24, 2021
Mobile Service also opens up the service drive for larger repairs, driving profit even further.
February 24, 2021
Innovative vehicle transportation technology promises to simplify dealership auto-delivery services to consumers at home.
February 24, 2021
Military, first responders and law enforcement will have access to cost-savings, upfront VIN-based pricing, and a modern digital deal building experience.
February 24, 2021
Innovative approach combines speed, ease and transparency with enterprise’s unmatched customer service.
February 23, 2021
With economic patterns driven by the pandemic, normal seasonal patterns in the wholesale market were not observed for most of the year. We saw a similar picture in 2009, at the end of the Great Recession.
February 23, 2021
U.S. migration to BacklotCars offers greater transparency and better outcomes for sellers and buyers.
February 22, 2021
Streaming is the new black, and that means it’s never been a better time for dealers to get on board and add OTT advertising to their brand's media mix.
February 22, 2021