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Results: 48
A Micro-Chip Shortage Will Impact Supply – Does it Have to Disrupt the Consumer Shopping Experience Too?
Reinsurance: The Ultimate Key Manager Retention Tool
Maintaining Business Growth in Times of Crisis

Maintaining Business Growth in Times of Crisis

Crisis management planning seems like a foreboding and thankless task to many business owners and managers, but 2020 taught us that we need a crisis management plan.

February 24, 2021

The Rise of OTT Advertising: Why Dealers Need to Stream their Ads and Inventory
A New Era: Walser Automotive’s Paul Walser Leads NADA as 2021 Chairman
Five Critical Techniques to Improve CSI

Five Critical Techniques to Improve CSI

Customers long forget what repairs were done, but what keeps a great many coming back year after year is how they feel walking away, and the Customer Service Index is the closest measurement we have that gauges that feeling.

February 9, 2021

Automakers Turbocharge Digital Retailing Adoption

Automakers Turbocharge Digital Retailing Adoption

With digital retailing, manufacturers see the opportunity to improve customer experience by empowering shoppers to buy the way they do in all other aspects of their lives – from the comfort of home.

February 8, 2021

Mapping the Customer Journey

Mapping the Customer Journey

To meet and exceed modern consumer expectations at each step of the buying process, develop new techniques and use technology to help them discover, learn, and be validated in their decisions along the way.

January 25, 2021

Q3 2020 Finance Trends Demonstrate Automotive Industry’s Resilience
The Future is Digital at Germain Toyota of Naples
Leads: New Value, Different Strategy

Leads: New Value, Different Strategy

It is critical to look at what happens with your sales team once a lead is submitted. Meet the consumers where they are and you’ll see the sales roll in.

December 17, 2020

Get Ready to Sell Your Dealership

Get Ready to Sell Your Dealership

With proper planning and having the right professional team in place, selling your dealership can be a smooth transaction for all parties involved.

December 16, 2020

The Modern Sales Team as a Driver of Inventory Turn

The Modern Sales Team as a Driver of Inventory Turn

The world has changed — and so too must your sales practices. This unique relationship quickly gives sales personnel compelling detail about the vehicles now in your inventory and in the reconditioning pipeline.

December 14, 2020

Digital Advertising Technology Helping Savvy Dealers Acquire Used Inventory at the Right Price
How Automotive OEMs and Agency Partners Will Build Effective Holiday Promotions This Year