Sell the Experience
The goal should always be to listen and understand your customers better, not just to present a menu and overcome an objection.
October 13, 2020
The goal should always be to listen and understand your customers better, not just to present a menu and overcome an objection.
October 13, 2020
What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John Tabar of UDS to find out!
October 13, 2020
50 new training modules with regular updates make it “a streaming service for automotive professionals.”
October 12, 2020
Is there life after being an F&I manager? The answer is yes. But the work of an independent agent and trainer isn’t for everyone. A reinsurance expert and former dealer lists five prerequisites for what could be a highly rewarding career change.
October 6, 2020
For objection handling, secret sauce is that special technique, the one thing you can say or do that instantly changes a “no” to a “yes.” This can lead you to the easiest objection to overcome: the one that never happens!
October 6, 2020
F&I managers are compensated well to deal with a lot of pressure and are often among the highest paid in the store. Yet with an overstuffed menu of products, it can be a challenge to focus on the few products that yield the highest commission for all of this effort. What if there were a way to lighten that load and help the F&I managers actually make MORE money?
October 1, 2020
Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are you currently enrolled in to protect your own personal vehicle? If the answer is none, that might be an indication that you are not a true believer after all. UDS' John Tabar encourages you to believe in the products you are selling to help the customer believe in their value.
September 28, 2020
How early do you get out of your office and engage the customer? Top F&I managers know that the sooner they engage the customer, the better. Tune in to this Tip of the Week with John Tabar of UDS.
September 22, 2020
The customizable training platform takes Marcom’s expertise from over 30 years of training automotive professionals and helps dealerships plan, organize, and execute a strategic training initiative that will drive operational efficiency and accountability across their store.
September 17, 2020
Most of us will process and retain a story better than we process or retain facts, and a good story can make the difference between your customer identifying with the value of the benefit and saying "no thanks." UDS's John Tabar shares the five elements of a good story in this Tip of the Week.
September 15, 2020
CNA National is offering live, online training in coordination with Reahard & Associates.
September 10, 2020
How can I get my enthusiasm at work back? John Tabar from UDS shares his advice in this F&I Tip of the Week.
September 9, 2020
Sometimes you will get a deal thrown at you that is going to be an uphill battle. Instead of losing motivation, look at it as two things: a challenge and a teaching opportunity.
September 8, 2020
In this F&I Tip of the Week, John Tabar from UDS asks, "How do you stay sharp in the F&I arena?" Constant practice is one way to keep your edge and video self-evaluation can be a valuable tool.
September 8, 2020
In this F&I Tip of the Week, John Tabar of UDS asks, what kind of manager are you?
September 1, 2020