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The Calm After the Storm

The Calm After the Storm

Committing to daily effort will provide you the mental toughness to survive the storm and be better prepared for the next one.

April 21, 2021

Overcoming Objections of Our Own Making
F&I Tip of the Week: Walk In Through the Back Door
Agent Summit Returns to Las Vegas
Why Post-Sale Marketing Matters
How to Sell F&I Products Remotely

How to Sell F&I Products Remotely

Including access to F&I products in your digital process is critical to the success of your online retail strategy.

April 7, 2021

F&I Tip of the Week: Video Self-Evaluation

F&I Tip of the Week: Video Self-Evaluation

In this F&I Tip of the Week, John Tabar from UDS asks, "How do you stay sharp in the F&I arena?" Constant practice is one way to keep your edge and video self-evaluation can be a valuable tool.

April 6, 2021

Veteran Vice President Returns to CNA National

Veteran Vice President Returns to CNA National

Clemmons spent nearly five years with the company from 2012 to 2017, where he was successful in championing the agents and dealers in his territory and helping them grow.

April 1, 2021

To Pre-Expose or Not to Pre-Expose

To Pre-Expose or Not to Pre-Expose

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant, discusses why we might not have a choice when it comes to pre-exposing our customers to protective products, before they visit the business office.

April 1, 2021

F&I in the Fast Lane

F&I in the Fast Lane

The evolution of F&I products, and more specifically how they are sold, has been shifted into high gear.

March 30, 2021

F&I Tip of the Week: Your Title Is Manager
Circle of Development: Mindset

Circle of Development: Mindset

We are all going somewhere and using a mindset GPS will assure we get to the destination we are all looking for — increased customer satisfaction, income, and profits.

March 23, 2021

F&I Tip of the Week: From Green to Great
Reframing F&I

Reframing F&I

Personalizing the buying experience for consumers can shift the transaction from a negative to a positive one in their mind.

March 22, 2021

Mezen Dealer Services Welcomes Allen Hsiang