Onboarding or Walking the Plank?
Great managers recruit and develop talent ahead of need. They also know the value of a well thought-out and implemented onboarding process.
July 5, 2022
Great managers recruit and develop talent ahead of need. They also know the value of a well thought-out and implemented onboarding process.
July 5, 2022
Create value by taking the time to understand your customer and recommending the right product for the customer at a consistent price.
June 17, 2022
How we interact with our co-workers and the customers in the F&I office can have a significant impact on our relationships, our effectiveness, the perception of us by others, our outcomes, and our income.
May 5, 2022
Raising the F&I acumen of all managers associated with sales is a smart move.
April 12, 2022
Don’t let your current success allow complacency to creep into your chain of accountability or your training and development efforts within your dealership.
March 31, 2022
By staying on your process when busy and prioritizing setting time expectations, you can avoid getting into a situation where the business is managing you.
March 3, 2022
Training expert shares attainable qualities that can help propel your skills in the F&I office.
February 10, 2022
The amount of time and effort needed to create multiple revenue streams into F&I may be less than you think, and a few extra hours a week over time will deliver incredible results.
December 30, 2021
The better you understand the lending guidelines of each of your lenders, the better you will be able to match each deal to the lenders who will give you the most favorable terms.
October 21, 2021
If you are looking to increase your performance in F&I, put the power of three to work in your process and make it easier for your customers to choose.
September 30, 2021
If you struggle with green salespeople and how they interact with you and the F&I process, invite them to your next menu disclosure — it might just help the new salesperson go from green to great.
September 9, 2021
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