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What’s Wrong with F&I Turnover
Do This, Not That!

Do This, Not That!

Here are two truths that reveal the concepts of a powerful process that moves customers and us.

May 12, 2022

Does that Make Sense?

Does that Make Sense?

How we interact with our co-workers and the customers in the F&I office can have a significant impact on our relationships, our effectiveness, the perception of us by others, our outcomes, and our income.

May 5, 2022

Service Strategies for Inventory Shortages

Service Strategies for Inventory Shortages

Implement a few smart service strategies to acquire cars and keep profits high when inventory is low. A lot has been said about the current inventory shortage—causes, effects, and predictions about how long it will last. But one aspect that has flown under the collective automotive retail radar is that many dealers are thriving now. These dealers are sourcing vehicles and staying profitable, despite facing the same industry obstacles.

May 1, 2022

The Customer Has Spoken: Examining the Annual Automotive Customer Experience Trends Study
Car Lease Options in a Chip Shortage Pandemic
Star Family of Dealerships Crowned 2021 F&I Dealer of the Year
F&I for Non-F&I Managers
Where are Dealers Focused on F&I Product Opportunities?

Where are Dealers Focused on F&I Product Opportunities?

With the proper strategies in mind, auto dealers will be better equipped with the right F&I product portfolio to meet the needs of the growing number of people shopping for new and used vehicles in 2022.

April 7, 2022

The Road to EVs

The Road to EVs

As the country charges toward widespread EV adoption what obstacles remain in its path?

April 6, 2022

The Digital Danger

The Digital Danger

The danger of digital is that we will attempt to rely on it to do the things that our selling skills were intended to accomplish.

April 5, 2022

Ways to Make Them Stay: Employee Retention Planning
Complacency: A Bad Habit Learned in Good Times
The Pandemic Pushed F&I Toward the Future

The Pandemic Pushed F&I Toward the Future

The company analyzed 25 million automotive transactions compiled from over 6,400 dealerships to reveal how the pandemic changed F&I, emerging trends, and future changes.

March 29, 2022

Downstream Repercussions from Inventory Shortages
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