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Results: 15
Excuses to Deflect Criticism
The Perils of Compelling Vaccination
What to Look for In a Successful Compliance Officer
7 Warning Signs of Money Laundering at Your Dealership
Big Tech’s Steps Towards Privacy: What it Means for Dealership Advertising
Pricing for Fun and Profit

Pricing for Fun and Profit

Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible defense of your F&I pricing practices.

April 29, 2021

Here We Go Again

Here We Go Again

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.

April 14, 2021

Questions Better Left Unasked

Questions Better Left Unasked

We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.

March 31, 2021

It’s the Same, but Different

It’s the Same, but Different

While we do not know what the political shift brought about by the last election cycle will do with any degree of certainty, the popular perception is that we can expect increased regulatory scrutiny.

March 25, 2021

Are There Hidden Dangers at Your Store?
Non-Excuses for Non-Compliance

Non-Excuses for Non-Compliance

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.

March 11, 2021

When The Federal Trade Commission Speaks, Dealers Should Listen
Too Good to Be True

Too Good to Be True

Don’t spot deliver a car unless you’ve considered all the signs of potential fraud.

January 27, 2021

California: An Unlikely Compliance Model

California: An Unlikely Compliance Model

I propose that your F&I and sales disclosure compliance models mirror the sales and F&I processes at dealerships in California — what is required by statute in California, should be considered best practices in the other 49 states.

December 28, 2020

Tips For Recovering Debts From Departing Employees

Tips For Recovering Debts From Departing Employees

Many scenarios exist where employees can leave an employer owing the dealership money. The likelihood of your being able to recover money for these purposes depends in large part on a handful of proactive processes and procedures.

December 9, 2020

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