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Results: 45
The New Normal

The New Normal

What will selling and servicing cars in the New Normal be like post COVID-19? If you are a professional, know your product, care about your clients, communicate with customers on their terms, and focus on an ownership experience that fits their life, you will succeed.

June 15, 2020

Expert Advice for F&I During COVID-19

Expert Advice for F&I During COVID-19

The automotive industry has seen an unprecedented loss in sales over the past few months and F&I departments are facing serious challenges amidst these losses. We spoke with five leaders in F&I training, and they shared their thoughts, advice, and predictions on what to do today to help prepare for tomorrow.

June 2, 2020

Slow Down to Speed Up

Slow Down to Speed Up

We’ve all heard scary stories of identity theft and the stolen cars resulting from it. We need to slow down to speed up and use all the tools in our arsenal to prevent identity theft.

June 1, 2020

Is F&I Being Left Out of the Digital Retailing Process?

Is F&I Being Left Out of the Digital Retailing Process?

The promise of digital retailing certainly benefits car shoppers, many of whom are clamoring for a shorter process when they arrive at the dealership. And with everyone now dealing with COVID-19, car shoppers will rely even more on the digital retailing process.

June 1, 2020

How Automotive Lenders Can Remain Successful During Economic Downturns
Hot Coffee

Hot Coffee

Everyone wants power and freedom, yet no one wants accountability. We won’t ever change the consumer, but if we better understand their behavior, we can better prepare ourselves for some of the pitfalls of dealing with the general public.

May 19, 2020

Digital Security in 3 Easy Steps

Digital Security in 3 Easy Steps

Data breaches are on the rise across all industries. So, what can you do to be prepared? Start with education and staying up to date with the most common methods used to gain access to a company’s systems.

May 13, 2020

The Why Behind

The Why Behind

Instead of simply asking, telling, or yelling at your team to get you what you need – show them why it matters, and what happens when you don’t have what you need when you need it.

May 6, 2020

High-Tech, Soft-Touch Transactions for Gen Z in F&I
Providers and Administrators Unite to Help F&I

Providers and Administrators Unite to Help F&I

When Tony Wanderon of National Auto Care decided to launch a relief fund for F&I professionals, it was a personal thank you to all that F&I professionals have done to take care of providers in the past.

April 29, 2020

F&I Meets Alternative Credit Scoring

F&I Meets Alternative Credit Scoring

New methods to qualify car shoppers could help your dealers sell more vehicles and F&I products, but alternative credit scoring is not without its pitfalls.

March 31, 2020

How to Meet Your F&I Goals
Resolutions  for Your F&I Department
3 Keys to Data-Driven Sales Training
Time to Buy Your F&I Professional a Dog?