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5 Ways to Elevate Your Customers’ F&I Experience
With Cyberattacks, It’s No Longer a Question of ‘If,’ But ‘When’
4 F&I Trends to Watch at the 2022 NADA Show
F&I Sales are On the Upswing at Ron Marhofer Auto Family
In F&I, Time is Undefeated

In F&I, Time is Undefeated

By staying on your process when busy and prioritizing setting time expectations, you can avoid getting into a situation where the business is managing you.

March 3, 2022

How to Sell More F&I in the Service Bay
Are You a Three Percenter?

Are You a Three Percenter?

Training expert shares attainable qualities that can help propel your skills in the F&I office.

February 10, 2022

Bust Business Bullies

Bust Business Bullies

Take steps to combat competitive insurgency strikes to protect your business.

February 9, 2022

Computers Can Smell Fear

Computers Can Smell Fear

Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.

January 27, 2022

Create a Compliance Test for Interviews

Create a Compliance Test for Interviews

You can create a simple test deal file and pop quiz to administer during the interview process that will tell you how compliant the applicant really is, vis-a-vis your compliance standards.

January 19, 2022

Service Departments Up Their Game

Service Departments Up Their Game

The Cox Automotive Service Industry Study finds that as dealerships leverage technology to enhance the customer experience, they can capture more service market share.

January 18, 2022

Tips to Stay Compliant During F&I Presentations
The Destination Is in Sight

The Destination Is in Sight

While the road less traveled may not be the quickest path to our metaphorical destination, in the compliance world, both the destination and all other charges should be clearly and accurately disclosed and acknowledged by the consumer.

January 10, 2022

Is Your Dealer Playbook Compliant?
Higher Profits Through Used Vehicle Sales

Higher Profits Through Used Vehicle Sales

Dealers are investing in older, used, high-mileage inventory, and they are also retaining vehicles taken on trade which would have previously gone to auction.

January 3, 2022

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