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F&I Tip of the Week: You Can't Recover From a Lack of Trust
F&I Tip of the Week: Avoiding the F&I Present Bias Trap
F&I Tip of the Week: Help Me or Sell Me

F&I Tip of the Week: Help Me or Sell Me

"Do I matter to you?" This is a question your customers want to know when you're interviewing, presenting the menu and gaining commitment. Learn more with John Tabar in this F&I Tip of the Week.

January 12, 2022

F&I Tip of the Week: Don't Let the Lender Decide
Properly Exposing the Need for a Service Contract

Properly Exposing the Need for a Service Contract

In this video, Trent White with the Automotive Training Academy by Assurant, reviews techniques to effectively expose clients to the need for a service contract based on a major buying motive in today’s market.

January 6, 2022

F&I Tip of the Week: No Goes Through Maybe

F&I Tip of the Week: No Goes Through Maybe

We've all heard "no, thank you" during a menu presentation, so how do we turn a "no" into a "yes"? Find out with Brown & Brown Dealer Services' John Tabar, in this F&I Tip of the Week.

January 5, 2022

F&I Tip of the Week: Choose to Change
F&I Tip of the Week: What Did You Learn Today?
F&I Tip of the Week: The Walls Have Ears

F&I Tip of the Week: The Walls Have Ears

Very few things can completely crush credibility and trust with your customer more than an unprofessional comment being overheard in the dealership. Tune-in to this F&I Tip of the week, with John Tabar, to learn more!

December 27, 2021

F&I Tip of the Week: The Power of a Good Transition Statement
F&I Tip of the Week: Just Tell Them What They Want

F&I Tip of the Week: Just Tell Them What They Want

Dale Carnegie called it ‘the sweetest and most important sound in any language.’ Add this powerful word to your F&I vocabulary and learn how to leverage it throughout your process — and truly make it your own — all in this can’t-miss Tip of the Week from UDS’s John Tabar.

December 21, 2021

F&I Tip of the Week: Getting Comfortable with Video
F&I Tip of the Week: Introducing Risk

F&I Tip of the Week: Introducing Risk

The foundation to an effective menu disclosure is a thorough conversational interview. Explore this skill with John Tabar in this F&I Tip of the Week.

November 30, 2021

Who Moved My Cheese?

Who Moved My Cheese?

In this video, Trent White from the Automotive Training Academy by Assurant references the story “Who Moved My Cheese” and how it relates to the auto industry.

October 7, 2021

Remaining Non-Confrontational

Remaining Non-Confrontational

In this video, Trent White with the Automotive Training Academy by Assurant explains how to take a professional approach to being non-confrontational.

September 2, 2021

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