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Survival Mode: New Solutions for Staying in Business

With all the bad news floating around, crawling into a hole really doesn’t sound like a bad idea these days. However, that’s not what businesses do. And it’s clear by some of the more positive news out there that industries aren’t ready to throw in the towel.

January 1, 2009

Credit: Is It Available?

I bet most of you never thought you’d see the day — the day when we’d be promoting the availability of credit rather than that new hot car or truck. Well, that day has come.

December 1, 2008

Our New Reality

I was asked at the magazine’s September F&I Conference and Expo when I thought this mess we’re in would turn around. My response was, “Ask me again this time next year.”

November 1, 2008

Exposing the Exposé

Boy did Edmunds.com’s latest exposé, “Confessions of an Auto Finance Manager,” ruffle some feathers.

October 1, 2008

Be Careful What You Ask For

Nothing could describe the month of July better than a headline I read in CNW Market Research’s July 16 newsletter. It read: “Time to Panic: Industry Pushes Into Auto DefCon4.” I wonder what the headline would have read if the newsletter was released nine days later.

September 1, 2008

It's Showtime: PowerSports F&I Invades Vegas

This month marks Bobit Business Media’s first PowerSports F&I Conference. For those not attending, I’d like to give you a taste of what you’re going to miss.

September 1, 2008

Reality Check

Reality checks are always difficult to swallow. You want to hear the truth, but at the same time you really don’t. That’s what I wrestled with when one of my readers reminded me that F&I is really a reactionary department.

August 1, 2008

Bringing the Magazine to Life

This year will be my third F&I Conference and Expo. Whenever I talk about the two previous shows, I can’t help but tell the story about how one attendee at the 2006 show raised his hand during a compliance workshop and said, “I’m afraid to go back to my dealership.”

July 1, 2008

A Not-So Brave World

I was on the F&I Forum the other day when I came across a topic post titled, “A Brave New Finance World.” And I have to tell you, after reading it I had to shake my head in disgust.

June 1, 2008

Fighting for the Fifth "C"

Have we as an industry forgotten about the fifth component of the lending Cs? You know, character. It’d be a shame if F&I managers lost the ability to call up a buyer or lender rep to fight for their customer. Isn’t that what made this industry fun?

May 1, 2008

The Same, But Different

“It’s the same but different” is how one source described the difference between automotive F&I and powersports F&I. Another placed a choice adjective before the word “stepchild” when describing the segment. What I see is opportunity.

May 1, 2008

Taking the Work Out of Paperwork

So much has been made about the time a customer spends at a dealership buying a vehicle. I understand the reasoning. Give customers too much time and you risk them having second thoughts.

April 1, 2008

Confessions of a Subprime Lender

It’d be easy to dedicate this entire editorial to all the recession talk. It’d definitely be a good read, but would it help?

March 1, 2008

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