Part 12: Review, Revise, Reimplement
Big improvements can be accomplished with relatively minor changes to procedure. Clear guidelines from management can go a long way toward increased productivity.
September 1, 2005
Big improvements can be accomplished with relatively minor changes to procedure. Clear guidelines from management can go a long way toward increased productivity.
September 1, 2005
The first step in deciding where you want to go is knowing where you've been. Forecasting is based on past production and all the factors affecting it.
July 1, 2005
To maximize the dealership's cash flow, F&I staffers should track loan docs through the funding process.
February 1, 2005
It's a terrible feeling when you've put great effort into a deal only to see it go splat because you can't get the customer's loan approved. Don't let this happen to you.
November 1, 2004
Organization and disclosure are essential when paperwork can make or break a deal.
October 1, 2004
Menus don't sell products — people do. But effectively using them as a tool during the deal will ensure more sales and full disclosure.
September 1, 2004
Mastering the art of negotiation includes using the power of small numbers and making an impression with your last words.
May 1, 2004
On your mark . . .
March 1, 2004
In Step 1 of this series, Jan showed you how to Meet the Customer. Step 2 addressed Building Rapport. The 3rd Step to F&I Succe$$ is the Interview.
February 1, 2004
No one is going to do business with you until they believe you care about what is important to them.
October 1, 2003
Those first few seconds with the customer can mean the difference between success and failure.
August 1, 2003