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Stand Tall, Stand Together

Stand Tall, Stand Together

The world has changed over the last few months with COVID-19, and we’re all going to have to find our new normal. To do so, we all must stand tall and stand together.

July 6, 2020

Get an ‘A’ on Your Next Compliance Audit

Get an ‘A’ on Your Next Compliance Audit

F&I pros and consultants have at least two things in common: Both want to protect the dealership and its customers, and both have a job to do. Here’s how to ace your next audit.

February 27, 2020

All I Really Need to Know I Learned in Law School Orientation
3 Ways to Improve Your F&I Language Skills
My F&I Director Won’t Take Cash

My F&I Director Won’t Take Cash

Church offers advice to an F&I manager whose director does whatever he can to avoid handling cash customers, achieving superstar status at his co-workers’ expense.

October 8, 2019

F&I Should Be Grand Sumo Yokozunas

F&I Should Be Grand Sumo Yokozunas

The champions of the sumo world can handle any type of opponent, win more bouts than they lose, and enjoy a level of respect and privilege that only top producers can ever hope to earn.

September 12, 2019

4 Ways to Kill Your F&I Downtime

4 Ways to Kill Your F&I Downtime

Champions spend far more time practicing than playing. F&I pro offers four skill-sharpening ways to make every day a productive one.

August 15, 2019

F&I Is All About Attitude

F&I Is All About Attitude

Whether you’re starting your day, ending your day, or powering through a tough deal, a willing attitude is the fastest and most productive way to accomplish it.

July 11, 2019

Make Every Minute Count in F&I

Make Every Minute Count in F&I

F&I director offers four tips you can use to start your day with a bang and maintain a level of urgency that will fuel your presentations and make your time between customers more productive.

June 19, 2019