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J.D. Power 2020 Customer Service Index Study

J.D. Power 2020 Customer Service Index Study

Coronavirus Fallout: Vehicle service customer satisfaction Improves, but dealers should prepare for parts shortages and dissatisfied owners reports J.D. Power.

March 12, 2020

Buick, Porsche Lead Latest Sales Satisfaction Index

Buick, Porsche Lead Latest Sales Satisfaction Index

J.D. Power analysts ranked Buick and Porsche highest among mass market and highline brands in its latest study dedicated gauging satisfaction and future loyalty among U.S. car buyers.

November 13, 2019