F&I Tip of the Week: Handling the Affordability Objection
When affordability is the objection, F&I trainer John Tabar says the job of the F&I manager is to show customers why they can't afford not to have the protection.
May 26, 2020
When affordability is the objection, F&I trainer John Tabar says the job of the F&I manager is to show customers why they can't afford not to have the protection.
May 26, 2020
Research shows that people tend to equate fast-paced speech with a lack of credibility, which isn't what we're after in the F&I office. F&I trainer John Tabar offers a few tips for uncovering and fixing a pace problem.
May 11, 2020
Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it's those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.
March 30, 2020
F&I trainer John Tabar shares the perfect close for a customer who is interested in multiple products but thinks the cost is too much.
March 10, 2020
A recent KPA survey found high numbers of F&I professionals untrained in key federal compliance topics and unsure of how far their compliance education had progressed.
December 13, 2019
UDS announced the acquisition of Dealer Marketing Link, a Pennsylvania F&I services provider.
November 26, 2019
Jim Maxim Jr. and Jim Maxim Sr. have made DealerMax the new home of their Profit By Design F&I development platform and plan to rapidly expand the Boston-based company’s national footprint.
September 26, 2019
Protective Asset Protection’s Dealer Training Institute was designed to help F&I personnel better understand product offerings to maximize sales, profits, and CSI.
September 5, 2019
An Ally/Harris survey of U.S. consumers found only 21% had purchased a vehicle service contract, propelling their average five-year maintenance and repair costs to nearly $2,000.
August 26, 2019
United Development Systems earned its seventh straight first-place Diamond award in the F&I Training category and a Gold award for Compliance training in the 15th annual Dealers’ Choice Awards.
July 24, 2019
Voters ranked American Financial & Automotive Services placed in the top three in six categories for the second straight year in the 2019 Dealers’ Choice Awards.
July 12, 2019
KPA has been named as a 2019 Online Learning Library Top 20 Company by Training Industry Inc. for the second consecutive year.
July 10, 2019
Voters in the 2019 Dealers’ Choice Awards ranked RoadVantage No. 1 in the F&I Products category, the company’s third straight Diamond award and fifth straight contest with at least one win.
July 2, 2019
The Assurant Performance Institute’s new Financial Service Manager courses are designed to improve overall dealership production while elevating top F&I performers.
June 27, 2019
Vision Dealer Solutions has added product videos produced by Reahard & Associates to its proprietary VisionTouch F&I menu.
June 20, 2019