For More Efficient Dealerships, Enable Digital Workflow for All
Consumers want digital options in their car-buying process, and dealerships and lenders that provide it will be the big winners.
May 20, 2021
Consumers want digital options in their car-buying process, and dealerships and lenders that provide it will be the big winners.
May 20, 2021
By providing customers with notifications about vehicle service, maintenance specials, recalls and more, dealerships are building lasting relationships with existing customers to improve retention.
April 5, 2021
As Paul Walser steps into the role of chairman of National Automobile Dealers Association, the Minnesota dealer will aid members in ushering in a new era of auto retail and overcoming the challenges presented over the course of 2020.
February 18, 2021
Portfolio has launched Portfolio Accelerate, a new web- and card-based spiff program for top-performing F&I professionals.
October 5, 2020
In late June, Portfolio officially acquired National Automotive Experts and NWAN. The companies’ executives spoke to P&A about what led them to join forces, the changing world of F&I and why this match was the right move for both companies, their agents and dealers.
September 10, 2020
Consumers and dealers alike have turned to digital retailing in spades as we all adapt to being virtual during these challenging times. Two digital experts sat down with AE to discuss the evolution of menu selling, the need to bridge the traditional F&I sales model with digital retailing, and best practices for agents.
August 26, 2020
Even with the Bronco and F-150, dealers must remain smart about their digital advertising strategies.
August 20, 2020
Messaging apps, AI, and self-service customer support options such as adaptive FAQ’s with interactive guides have allowed retailers to scale down contact centers to rely more on chatbot technology and give customers the quick and reliable answers they need.
August 10, 2020
Employing these strategies will help dealers maximize every opportunity as we head into a fall season that’s looking to be as unpredictable and unprecedented as what we’ve experienced so far in 2020.
August 9, 2020
Throughout history, futuristic autonomous vehicles have been featured in iconic movies and television shows as technology designed to assist. However, as this technology has evolved and the future of travel is decidedly pointing to autonomous services, there is still much debate on how the future of mobility and mass transportation will be impacted.
June 18, 2020
At least 6.4 million flu cases were reported between October and December 2019. Given that influenza is a serious medical condition, do dealerships have a role to play in limiting its spread?
February 24, 2020
More than 90 percent of F&I lawsuits were caused by the same problems, which are repeated again and again in dealerships around the country. Let’s review the seven deadly sins of F&I, as identified by AFIP’s David Robertson.
February 1, 2008
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