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North Carolina To Allow Digital Processing of Total Loss Titles
Is It Really a Good Car?

Is It Really a Good Car?

What I mean by that is that often times, when we present our vehicle service contract, the customer will give us the "It's a good car" objection. Tune into this Tip of the Week with Ritch Wheeler of American Financial's F&I University.

July 9, 2020

Black Book Used Vehicle Retention Index Increases 9.1 Points in June
Two Consecutive Record-Breaking Months for ACV Auctions As Dealers Accelerate Adoption to Digital-First Approach
HERE Platform Enables Hands-Free Driving for Ford Customers

HERE Platform Enables Hands-Free Driving for Ford Customers

Ford’s Active Drive Assist, a new driver-assist feature that allows for hands-free driving on more than 100,000 miles of divided highways in all 50 states and Canada, relies on the HERE Workspace to determine the locations of hands-free zones.

July 8, 2020

KAR Leadership Appointments Bolster Experience and Leverage Strength Across the Enterprise
Tip of the Week: Are You An Early Riser?

Tip of the Week: Are You An Early Riser?

How early do you get out of your office and engage the customer? Top F&I managers know that the sooner they engage the customer, the better. Tune in to this Tip of the Week with John Tabar of UDS.

July 7, 2020

Xtime Launches FlexPay to Offer Improved Service Financing Options to Dealers and Customers
COVID-19 Market Update

COVID-19 Market Update

Black Book recently published an update to their COVID-19 Market Updates, which includes: current wholesale prices & price trends, used wholesale price trends & projections, a look at the retail vertical, new vehicle sales outlook, and used vehicle supply projections.

July 7, 2020

Recon Data Showing Improving Return to Pre-COVID Performance Levels
Performance Ford Attributes 150% Internal Labor Efficiency  to Reconditioning Time-to-Line Software
Portfolio Closes Acquisition of NAE/NWAN
Aftermarket Sales to Drop 8.8% This Year

Aftermarket Sales to Drop 8.8% This Year

Total U.S. automotive aftermarket sales are forecast to decrease 8.8% in 2020 as a result of the impact of the COVID-19 pandemic and related factors.

July 1, 2020

20% of Households Are Putting Off Vehicle Maintenance
F&I Tip of the Week: Managing Time Expectations