Included in the event registration, all attendees will be eligible to sign up and take the ACE certification exam in one of four disciplines: F&I Specialist, Sales Management Specialist, Compliance Officer, and ACE’s newest offering, Safeguards Specialist.
February 2, 2022
You can create a simple test deal file and pop quiz to administer during the interview process that will tell you how compliant the applicant really is, vis-a-vis your compliance standards.
January 19, 2022
Join Automotive Compliance Education, Feb. 13–16, for three days dedicated to increasing sales and efficiencies within the dealership, with an eye towards doing things compliantly.
January 18, 2022
Let’s review the important parts to an effective menu process, a component of the dealer’s playbook.
January 5, 2022
Don’t let lame excuses for non-compliance derail your dealer’s efforts.
November 30, 2021
By providing certification, regular video updates and an annual recertification exam, the ACE Safeguards Specialist Certification Program is intended to help dealers meet the new Safeguards requirements.
November 16, 2021
A knowledgeable compliance officer talks the talk and walks the walk.
October 28, 2021
Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible defense of your F&I pricing practices.
April 29, 2021
As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.
April 14, 2021
We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.
March 31, 2021
Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.
March 11, 2021
I propose that your F&I and sales disclosure compliance models mirror the sales and F&I processes at dealerships in California — what is required by statute in California, should be considered best practices in the other 49 states.
December 28, 2020
We live in an ‘Age of Compliance Awareness’ and someone is always watching. We should care about what they see.
November 30, 2020
On June 29, the United States Supreme Court ruled that the structure of the Consumer Financial Protection Bureau was unconstitutional. A compliance expert shares why this matters, and why it matters to dealers in particular.
October 30, 2020
The FTC recently issued a report that summarizes its enforcement actions, roundtable findings, consumer workshops, and in-person interviews with 38 Washington D.C. metro-area consumers focused on deceptive advertising practices, spot-delivery, and voluntary protection products.
October 28, 2020