Q&A: It’s Time to Move F&I Online
Is it possible those who have resisted the move toward a fully online transaction were right all along? Take a hard look at the benefits — and limitations — of digital F&I.
December 18, 2019
Is it possible those who have resisted the move toward a fully online transaction were right all along? Take a hard look at the benefits — and limitations — of digital F&I.
December 18, 2019
Franchised dealers in five states can now opt into Cadillac Live, a new sales platform that connects car shoppers with remote agents for real-time online demos.
December 9, 2019
Louisiana Automobile Dealers Association President Will Green believes the dealers in his state succeed by putting their customers and communities first and maximizing production — and emphasizing compliance — in the F&I department.
November 9, 2019
Volvo dealers will soon be allowed to pull new vehicles off their lots and into the Care by Volvo sub service, a significant change that leads a list of reported revisions to the embattled program.
August 28, 2019
Two years ago, Chris Brown went looking for a way to facilitate sales, trade-ins, and financing for car buyers who prefer to shop online. Today, his Seattle-area Subaru dealership is doing just that, and he says the experience he and his team deliver is just as ‘stress-free’ as ever.
May 7, 2019
Bernie Moreno has sold all but two of his auto dealerships to Canada’s Rafih group in an effort to devote himself more fully to his blockchain technology firm and its recently unveiled CHAMPtitles solution.
April 11, 2019
General manager and self-described ‘Toyota guy’ Nick Waddell led Peterson Toyota of Sarasota (Fla.)’s foray into digital retail and says the dealership, its staff, and its customers are all benefiting.
February 7, 2019
Ford’s Jim Hackett touched on big data, trade wars, and ‘self-driving systems’ in a wide-ranging interview with Freakonomics Radio host Stephen Dubner.
November 15, 2018
Software experts Jason Barrie and Marie Knight share advice for dealers and F&I professionals seeking new ways to drive production and enhance customer service in a department whose future is difficult to predict.
November 8, 2018
Jeff Wanning of the Central States Family of Companies is warning F&I agents and their staffs to be on the lookout for fraudulent emails amidst a rash of agency hacks.
August 16, 2018
Steve Ewing loves the car business, and he is willing to try any new program, tool or process that will help Atlanta’s Wade Ford keep pace with the changing demands of car buyers.
March 16, 2018
NADA chairman and Michigan dealer Wes Lutz takes the association’s helm during a time of transition and conflict at the factory, retail and legislative levels.
March 9, 2018
TrueCar has agreed to switch California auto dealers from a pay-per-sale to a flat-fee subscription model and double their indemnity to $50,000 to settle a lawsuit brought by the California New Car Dealers Association.
December 15, 2017
Industry Summit’s executive panel convened to discuss and debate the effects of Hurricane Harvey, the status of the used-car and subprime markets, the GM mandate, and the digitization of the F&I process.
December 4, 2017
A new study found that 41% of Austin, Texas, residents used their own vehicles when Uber and Lyft left town last year, and 9% bought a vehicle because the ride-hailing services weren’t available.
August 10, 2017