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F&I Tip of the Week: Walk In Through the Back Door
Why Post-Sale Marketing Matters
How to Sell F&I Products Remotely

How to Sell F&I Products Remotely

Including access to F&I products in your digital process is critical to the success of your online retail strategy.

April 7, 2021

F&I Tip of the Week: Video Self-Evaluation

F&I Tip of the Week: Video Self-Evaluation

In this F&I Tip of the Week, John Tabar from UDS asks, "How do you stay sharp in the F&I arena?" Constant practice is one way to keep your edge and video self-evaluation can be a valuable tool.

April 6, 2021

Veteran Vice President Returns to CNA National

Veteran Vice President Returns to CNA National

Clemmons spent nearly five years with the company from 2012 to 2017, where he was successful in championing the agents and dealers in his territory and helping them grow.

April 1, 2021

To Pre-Expose or Not to Pre-Expose

To Pre-Expose or Not to Pre-Expose

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant, discusses why we might not have a choice when it comes to pre-exposing our customers to protective products, before they visit the business office.

April 1, 2021

F&I in the Fast Lane

F&I in the Fast Lane

The evolution of F&I products, and more specifically how they are sold, has been shifted into high gear.

March 30, 2021

F&I Tip of the Week: Your Title Is Manager
F&I Tip of the Week: From Green to Great
Reframing F&I

Reframing F&I

Personalizing the buying experience for consumers can shift the transaction from a negative to a positive one in their mind.

March 22, 2021

CNA National Surpasses $600 Million in Distributions to Dealers
F&I Tip of the Week: Avoiding Down Time

F&I Tip of the Week: Avoiding Down Time

What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John Tabar of UDS to find out!

March 11, 2021

F&I Tip of the Week: Does Your Paycheck Need a Tune-up?
F&I Saboteurs: Part II

F&I Saboteurs: Part II

In a previous tip, Dwayne Wiggins from the Automotive Training Academy discussed two F&I saboteurs that reside in the overall sales process. Idle time for the customer and rushing through the process to accommodate a false time expectation. Unfortunately, those are not the only ones that may be negatively impacting the customer experience. Here are 3 additional saboteurs to be on the lookout for.

March 4, 2021

F&I Tip of the Week: The 80/20 Rule

F&I Tip of the Week: The 80/20 Rule

Have you heard of the 80/20 Rule? I bet you have, but you may be wondering what to do with the other 80% of your time. John Tabar from UDS offers some suggestions in this F&I Tip of the Week.

March 2, 2021