Dawn Walston worked her way up from service cashier to vice president and general manager of Titus-Will Toyota in Tacoma, Wash., forging a career path that shattered stereotypes and earned national and international recognition for herself and her family-owned dealer group.
July 16, 2019
Auto dealers tied for 12th out of 20 industries ranked in the eighth edition of Temkin Group’s Customer Experience Ratings. Ford and Mercedes-Benz dealers also earned top rankings.
April 12, 2018
The firm named Hyundai as the brand with the lowest cost to own and Acura as the lowest cost luxury brand. Top vehicles were selected in 22 categories.
February 12, 2018
Toyota is recalling 649 vehicles because they may have labels that inaccurately specify load-carrying capacity, according to the National Highway Traffic Safety Administration.
January 3, 2018
Ford, Toyota, Nissan, and other automakers have made cash donations and other contributions to help the victims of Hurricane Harvey in south Texas and other Gulf Coast areas.
September 5, 2017
Sun Toyota’s John Marazzi was already an internet sales evangelist before launching a fully online process in September 2016. In its first month alone, the program delivered 75 closed deals and an F&I per-copy average that was just $45 shy of the in-store average.
February 10, 2017
The 3.1% year-over-year increase in new-vehicle sales in December was more than enough to push the industry’s annual sales tally above the 17.5 million-unit mark for 2016, according to Autodata Corp.
January 12, 2017
The industry sold 1.38 million new units in November, a 3.7% increase from a year ago, according to Autodata Corp. November's seasonally adjusted annual rate was 17.87 million, which was slightly lower than last November’s SAAR of 18.25 million.
December 6, 2016
The NADA Used Car Guide issued a report that examines retention performance for 33 all-new or redesigned mainstream and luxury models. Leading the list were the 2016 Toyota Tacoma, Honda Pilot and Volvo XC90.
November 22, 2016
Kelley Blue Book announced the winners of its 2017 Best Buy Awards. The big winner was Honda. Not only did it take home four awards, its 2017 Honda Civic was named the Overall Best Buy of 2017.
November 15, 2016
Customers who bought cars from Hooman Toyota of Long Beach are angry after losing the perks of an offer they paid into following the dealership's change of ownership, NBC 4 News reports.
November 3, 2016
Dealers using both RouteOne and Toyota Financial Services (TFS) will now be able to book TFS electronic contracts through a completely automated process, according to a RouteOne announcement.
September 15, 2016
Greg Miller is back, more than a year after shocking the automotive world when he stepped down as CEO of the Larry H. Miller Group. And as he’s known to do, he’s doing things his way.
July 6, 2016
Kia ended the 27-year reign of premium brands by ranking highest among all nameplates in J.D. Power’s annual study. Overall, new-vehicle quality improved 6%, which was double last year’s 3% improvement.
June 22, 2016
RouteOne announced this week that Southeast Toyota Finance, a provider of automotive financing for 176 dealers in the southeastern United States, will now include econtracting on its automotive finance platform.
June 21, 2016