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Q&A: It’s Time to Move F&I Online

Q&A: It’s Time to Move F&I Online

Is it possible those who have resisted the move toward a fully online transaction were right all along? Take a hard look at the benefits — and limitations — of digital F&I.

December 18, 2019

Econtracting: Slippery Slope or Big Opportunity?

Econtracting: Slippery Slope or Big Opportunity?

Progress toward a fully online transaction may be inevitable, but you — and your finance sources — must take concrete steps toward process improvement and regulatory compliance to make econtracting work for your store.

September 24, 2019

Why Dealership Staff Fear Digital Retailing (and What to Do About It)
Stop Keeping F&I Products a Secret

Stop Keeping F&I Products a Secret

All available research and data suggests car buyers want to research F&I products online. Most say they will be more likely to buy if they can can learn more before they get to the dealership. So why do so few dealer websites offer the information consumers are looking for?

September 17, 2019

Is Technology Changing F&I or Is F&I Changing Technology?

Is Technology Changing F&I or Is F&I Changing Technology?

The rapid evolution and advancement of dealership systems and selling tools has led some F&I managers to fear new technology and others to embrace it. Whether you’re in Flintstones or Jetsons mode, you need a plan to meet or exceed your customers’ expectations.

June 17, 2019