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Why Your Dealership Needs a Digital Concierge

Why Your Dealership Needs a Digital Concierge

So you’ve invested in a digital retailing platform. Now what? Learn how adding a concierge position to your showroom staff can help ensure a smooth and profitable implementation.

February 6, 2020

Glenn Polk Is the F&I Dealer of the Year

Glenn Polk Is the F&I Dealer of the Year

Glenn, Shawn, and Trent Polk reflect on the history and corporate culture that led to Glenn Polk Automotive Group winning F&I and Showroom’s 2019 Dealer of the Year Award.

January 21, 2020

Ghosn Skips Bail, Escapes to Lebanon

Ghosn Skips Bail, Escapes to Lebanon

Convinced he was framed for financial crimes in Japan, former Nissan chief Carlos Ghosn somehow slipped past surveillance and fled to his home in Lebanon.

December 31, 2019

Top 10 Fraud Stories of 2019

Top 10 Fraud Stories of 2019

A number of U.S. auto dealers and dealership sales and F&I personnel were the victims or alleged perpetrators in several major fraud cases this year.

December 30, 2019

WSJ: SEC Probing BMW Sales Reports

WSJ: SEC Probing BMW Sales Reports

The Wall Street Journal reports the U.S. Securities and Exchange Commission is investigating accusations that BMW conspired with American dealers to inflate monthly sales reports.

December 26, 2019

Opinion: Customer Trust Is Earned in Drops and Lost in Buckets
ACV Acquires Collision Investigation Provider
Impala Leads List of Discontinued U.S. Vehicles

Impala Leads List of Discontinued U.S. Vehicles

The long, car-heavy list of vehicles set to depart the new vehicle market in 2020 includes the venerable Chevrolet Impala, which has been in noncontinuous production since 1957.

December 19, 2019

5 Ways to Sell Like It’s 2008

5 Ways to Sell Like It’s 2008

The Great Recession put dealers and manufacturers on a bad path. Reclaim grosses by putting the focus back on long-term value and the ownership experience.

December 19, 2019

Report: Driver Assistance Systems Cause Distracted Driving
NADA Predicts 1.2% Decline in 2020 New Car Sales

NADA Predicts 1.2% Decline in 2020 New Car Sales

The National Automobile Dealers Association estimates U.S. new vehicle sales will fall to 16.8 million units as internal and external forces reshape the auto retail industry.

December 18, 2019

Democrats Signal Defeat on EV Tax Credit

Democrats Signal Defeat on EV Tax Credit

The federal spending bill being negotiated by House and Senate leaders is not likely to include an extension of the $7,500 tax credit for buyers of electric vehicles.

December 17, 2019

Sense of Urgency Pervades Q3 Dealership Acquisitions
Asbury Acquires Park Place in $1B Deal

Asbury Acquires Park Place in $1B Deal

Asbury Automotive has agreed to acquire the Park Place group of dealerships, adding 17 Texas rooftops and raising Asbury’s highline revenue to approximately 50% of its total.

December 12, 2019

DealerSocket Adds Single Page Appraisal to Inventory+