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COVID-19 and Compliance?

COVID-19 and Compliance?

There are many parallels between COVID-19 and compliance, as both are different varieties of disaster and require planning and foresight to address. Lessons learned during this pandemic apply with equal force to compliance issues.

June 30, 2020

Auto Market Update: Analyzing the Impact of COVID-19

Auto Market Update: Analyzing the Impact of COVID-19

In the wake of COVID-19, dealers and F&I managers are wondering what continued impact this pandemic will have on the industry. Black Book’s SVP of data science and VP of automotive valuations, shared their analyses and predictions, of what you and other automotive executives may face as we move forward.

June 17, 2020

Grooming the Car-Buying Experience

Grooming the Car-Buying Experience

New car buyers still walk into a dealership to purchase the actual vehicle, but most would prefer to spend less time on-site, giving the dealer and sales team less time to build a trusted relationship with customers.

June 9, 2020

The Importance of Online Reputation Management for Automotive Dealers
How to Maintain Compliance While Working Remotely

How to Maintain Compliance While Working Remotely

The dynamics of the auto retail industry have dramatically shifted over the past few weeks. The good news here, is that while the backdrop has changed, many dealers still have the capability to work deals remotely.

May 4, 2020

4 Crazy-Easy Ways to Improve Employee Engagement
3 Ways EVs (and Chargers) Capture Customers
DOL Overtime Rule 2020: Is Your Dealership Ready?
3 Keys to Data-Driven Sales Training
Why Your Dealership Needs a Digital Concierge

Why Your Dealership Needs a Digital Concierge

So you’ve invested in a digital retailing platform. Now what? Learn how adding a concierge position to your showroom staff can help ensure a smooth and profitable implementation.

February 6, 2020

Glenn Polk Is the F&I Dealer of the Year

Glenn Polk Is the F&I Dealer of the Year

Glenn, Shawn, and Trent Polk reflect on the history and corporate culture that led to Glenn Polk Automotive Group winning F&I and Showroom’s 2019 Dealer of the Year Award.

January 21, 2020

Opinion: Customer Trust Is Earned in Drops and Lost in Buckets
Digital-Driven Transparency Is the New Standard for Wholesale
5 Ways to Sell Like It’s 2008

5 Ways to Sell Like It’s 2008

The Great Recession put dealers and manufacturers on a bad path. Reclaim grosses by putting the focus back on long-term value and the ownership experience.

December 19, 2019

Big Ideas Yield Big Results at Continental Auto Group