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Results: 28
Restoring Consumer Trust and Dealership Profitability Post-COVID
How an Extra $20k Could Help Your Dealership...and How to Get it.

How an Extra $20k Could Help Your Dealership...and How to Get it.

What if there was a way to add extra dollars every month without all the hassle and the uncertainty? An easy way to bake in an extra $200 per unit without having to rely on anyone else to deliver it? The answer? Preloaded appearance bundles.

August 1, 2020

Actually, I Am the Boss of You: An Interactive Approach to Employee Counseling
F&I in a Post-COVID-19 World

F&I in a Post-COVID-19 World

The last few months have been strange — we aren’t sure what next week will look like, and many of the goals for 2020 are in question because our ability to earn money has been compromised. So, the quicker we can adapt, the better opportunity we will have for success in the future.

July 27, 2020

Hot Coffee

Hot Coffee

Everyone wants power and freedom, yet no one wants accountability. We won’t ever change the consumer, but if we better understand their behavior, we can better prepare ourselves for some of the pitfalls of dealing with the general public.

May 19, 2020

4 Crazy-Easy Ways to Improve Employee Engagement
3 Keys to Data-Driven Sales Training
How to Implement a Compliance Management System
4 Ways Training Improves Retention and Results

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

October 2, 2019

Why Dealership Staff Fear Digital Retailing (and What to Do About It)
3 Steps to Address Opioid Addiction in the Dealership

3 Steps to Address Opioid Addiction in the Dealership

Opioid use and abuse among dealership employees can’t be tolerated, but termination is not the only answer. Attorney offers three tools American business owners are using to confront the opioid crisis in a compassionate and compliant way.

August 19, 2019

3 Steps to Scrub Your Customer Data and Sell More Cars
The Topic That Won’t Go Away: Loan Fees

The Topic That Won’t Go Away: Loan Fees

A North Dakota car buyer prevailed in a recent case involving loan (or ‘acquisition’) fees that reached the state supreme court, where the dealer was found to have failed to properly disclose the charge.

May 31, 2019

Q&A: Academia Is the Bridge to the Millennial Workforce
Learn to Listen and Listen to Learn

Learn to Listen and Listen to Learn

F&I pro offers a four-step process for dropping the bad habits your customers hate and building an experience that feels more like a productive conversation than a sales pitch.

November 29, 2018