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The K.I.S.S. Method

The K.I.S.S. Method

In this video, Trent White with the Automotive Training Academy by Assurant explains how keeping your strategy simple can help you sell your protective products.

June 3, 2021

To Pre-Expose or Not to Pre-Expose

To Pre-Expose or Not to Pre-Expose

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant, discusses why we might not have a choice when it comes to pre-exposing our customers to protective products, before they visit the business office.

April 1, 2021

F&I Saboteurs: Part II

F&I Saboteurs: Part II

In a previous tip, Dwayne Wiggins from the Automotive Training Academy discussed two F&I saboteurs that reside in the overall sales process. Idle time for the customer and rushing through the process to accommodate a false time expectation. Unfortunately, those are not the only ones that may be negatively impacting the customer experience. Here are 3 additional saboteurs to be on the lookout for.

March 4, 2021

Trainers in the Spotlight: Learning From 2020 to Succeed in 2021
How Lessons from the Trail Can Help Your Dealership Win

How Lessons from the Trail Can Help Your Dealership Win

On a recent hike, I had quite a bit of time to reflect on the similarities of lessons learned on the trail and lessons learned in the dealership. When you’re all in, and you don’t have any other choice but to keep going, you’ll find a way to reach the top.

December 9, 2020

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