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Is Technology Changing F&I or Is F&I Changing Technology?

Is Technology Changing F&I or Is F&I Changing Technology?

The rapid evolution and advancement of dealership systems and selling tools has led some F&I managers to fear new technology and others to embrace it. Whether you’re in Flintstones or Jetsons mode, you need a plan to meet or exceed your customers’ expectations.

June 17, 2019

3 Steps to Scrub Your Customer Data and Sell More Cars
Set Your Cybersecurity Fears Aside

Set Your Cybersecurity Fears Aside

Have you received letters from your providers that were full of intimidating technical phrasings — things like 'unacceptable levels of risk/control' and 'data integrity issues'? Those terms certainly sound scary, but as Franklin D. Roosevelt once opined, 'The only thing we have to fear is fear itself.'

January 23, 2017

The Year Ahead: Part Two

The Year Ahead: Part Two

Dealer operations expert concludes his two-part series on planning for 2016 with a discussion of topics relating to technology and data, mergers and acquisitions, and personnel.

January 14, 2016

State Your Purpose

There isn’t a tech tool out there that doesn’t promise to add to the bottom line. But how will adding new technology affect employees?

July 13, 2012

E-Contracting’s Missing Link

E-Contracting’s Missing Link

Integration has been one of the obstacles in the way of the industry’s push toward e-contracting. One technology expert says that will no longer be the case going forward, especially for product providers.

September 6, 2011