An Interview with Lloyd Trushel
AE sat down with Trushel recently to get some insight into his experiences in the world of automotive and uncover the secrets behind a successful career in F&I.
December 9, 2020
AE sat down with Trushel recently to get some insight into his experiences in the world of automotive and uncover the secrets behind a successful career in F&I.
December 9, 2020
When a customer encounters a true F&I professional, they are pleasantly surprised and the level of trust leads to open discussions and great outcomes for everyone involved.
December 8, 2020
Have you heard of the 80/20 Rule? I bet you have, but you may be wondering what to do with the other 80% of your time. John Tabar from UDS offers some suggestions in this F&I Tip of the Week.
December 8, 2020
Product knowledge does not always translate to product understanding by the customer, so don't assume they are already aware of the features and benefits your product offers. John Tabar from UDS here with this F&I Tip of the Week.
December 7, 2020
In this video, Trent White with American Financial’s F&I University discusses how the FBI’s Impact tool can help maximize your revenue.
December 3, 2020
Most dealers understand the importance of a succession plan. Too few realize the critical role pre-tax dollars can play in making your vision for the future a reality.
December 2, 2020
We are facing challenging and opportunity filled days ahead. Having the privilege to help people during a worrisome time is honorable and fun!
November 17, 2020
In her new role as a member of the APCO Holdings executive leadership team, Crystal will lead the HR function, overseeing all department operations and championing on the company's people-focused initiatives.
November 16, 2020
Genuinely caring about your customer is the most effective manner to help them buy the products they need —it's the same way we want to be ‘sold’ when we are buying.
November 11, 2020
Closing deals is both a state of mind and a consequence of well thought out actions. The power lies in the salesperson that focuses their laser vision onto the next person entering the dealership.
November 10, 2020
Partnership to fuel growth and innovation in the automotive industry.
November 10, 2020
When everyone in the dealership works together, the results could have a significant impact on your bottom line. In this tip, Trent White with American Financial’s F&I University explains that when the sales department and F&I department work together, with mutual respect, not only will CSI scores increase, but so will dealership profits.
November 5, 2020
Knowing when to file FinCEN 83011 is serious stuff that could subject the dealership to significant fines after an audit. A little bit of training upfront could avoid some pain later.
November 3, 2020
SWDS becomes a Preferred Partner for Darwin's premier F&I Presentation Software, and digital retailing and consumer self-service tool.
October 30, 2020
Most people interpret communication to be the sending of information and forget it’s actually the exchange of information. We might have the best menu pitch ever, but it won’t do any good if we don’t listen to our customers.
October 29, 2020