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Can I Charge for a CPO?

Can I Charge for a CPO?

All four of our currently available data points suggest that a dealer cannot charge a consumer for a CPO warranty at the point of sale.

July 29, 2021

The FTC Suggests We Buckle Up

The FTC Suggests We Buckle Up

The FTC recently issued a report that summarizes its enforcement actions, roundtable findings, consumer workshops, and in-person interviews with 38 Washington D.C. metro-area consumers focused on deceptive advertising practices, spot-delivery, and voluntary protection products.

October 28, 2020

The Price of Compliance Is Going Up. Sorry.

The Price of Compliance Is Going Up. Sorry.

Recent revisions to the federal Safeguards Rule cement the need for a compliance officer in every dealership. Whether their duties are performed by an employee or outsourced, satisfying the new requirement is going to cost your store thousands of dollars per month.

August 29, 2019

FTC Shuts Down Websites Offering Fake Pay Stubs for Sale

FTC Shuts Down Websites Offering Fake Pay Stubs for Sale

The operators of websites that sold fake pay stubs and other financial documents have agreed to permanently shut down their business as part of separate settlements with the Federal Trade Commission, the regulator announced this week.

September 19, 2018

The CFPB’s Spirit Lives On

The CFPB’s Spirit Lives On

Attorney Eric Johnson fields questions about the state of the CFPB, the now fully staffed FTC, and the aggressive stance of state attorneys general. He also offers a critical update on the Military Lending Act.

August 6, 2018

FTC Charges Arizona Group With Falsifying Incomes on Consumer Credit Apps
FTC, 12 Partner Agencies Conduct Used Car Rule Compliance Sweep
Webinar: Who Will Take Up the CFPB's Torch?

Webinar: Who Will Take Up the CFPB's Torch?

On June 6, Hudson Cook LLP attorney and partner Eric Johnson will join F&I and Showroom’s Gregory Arroyo for Part 1 of the magazine’s compliance webinar series. He will examine the likely candidates to take up the CFPB’s torch, and explain why F&I product pricing isn't out of the regulatory woods just yet.

May 15, 2018

The ‘Please Do Not Call’ Rule

The ‘Please Do Not Call’ Rule

The federal Do Not Call Registry is not without its flaws, but dealers are nonetheless bound by its rule. Compliance expert offers a primer for sales and BDC managers.

May 7, 2018

FTC Blocks CDK Global's Acquisition of Auto/Mate

The regulator had charged in an administrative complaint that the proposed sale violates federal antitrust laws. The two companies subsequently announced they are abandoning the proposed merger. Auto/Mate officials said the technology company is no longer for sale.

March 20, 2018

When Greedies Meet Stupids

When Greedies Meet Stupids

Dealer compliance expert offers a crash course in detecting and preventing identity theft by fake car buyers and unprincipled employees.

March 8, 2018

FTC Approves Consent Order in Texas Dealer’s Deceptive Advertising Case
Norm Reeves Dealerships to Pay $1.4 Million for Violating 2014 FTC Order

Trading Rate for Product

A reader wonders if a scenario exists where trading rate for product doesn’t cross that invisible legal line. The magazine’s resident F&I pro weighs in.

May 2, 2017

Navigating the 'New' Used Car  Buyer’s Guide

Navigating the 'New' Used Car Buyer’s Guide

The magazine’s compliance guru breaks down the Federal Trade Commission’s final revisions to the Used Car Rule. His message to dealers is don’t overthink it.

April 11, 2017

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