Search Close Menu

Search Results

Best Match Date Posted
Close
Expand All
Results: 42
The Squirrel Doesn’t Get All Its Nuts from One Tree
F&I Tip of the Week: From Green to Great
The Rhythm of the Sales Conversation

The Rhythm of the Sales Conversation

When customers feel free to speak and share their opinions, they feel understood. F&I professionals that intentionally make the conversation a two-way interaction build high levels of trust and profits.

October 13, 2020

Sell the Experience

Sell the Experience

The goal should always be to listen and understand your customers better, not just to present a menu and overcome an objection.

October 13, 2020

F&I Tip of the Week: Avoiding Down Time

F&I Tip of the Week: Avoiding Down Time

What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John Tabar of UDS to find out!

October 13, 2020

F&I Tip of the Week: Does Your Paycheck Need a Tune-up?
F&I Tip of the Week: Product Knowledge Vs. Understanding

F&I Tip of the Week: Product Knowledge Vs. Understanding

Product knowledge does not always translate to product understanding by the customer, so don't assume they are already aware of the features and benefits your product offers. John Tabar from UDS here with this F&I Tip of the Week.

October 5, 2020

A Blockbuster Process In a Netflix World

A Blockbuster Process In a Netflix World

Insight presentations are today; features and benefits presentations are so yesterday…and hopefully will soon be as hard to find as a Blockbuster store.

September 23, 2020

Adapting to Win

Adapting to Win

Adaptability is the only way anyone can be successful right now. Let’s investigate the secret to winning.

September 22, 2020

RoadVantage Wins Diamond In Two Categories In the 2020 Dealers’ Choice Awards
F&I Tip of the Week: Walk In Through the Back Door
Cupcakes and Etch

Cupcakes and Etch

Sometimes you will get a deal thrown at you that is going to be an uphill battle. Instead of losing motivation, look at it as two things: a challenge and a teaching opportunity.

September 8, 2020

F&I Tip of the Week: Video Self-Evaluation

F&I Tip of the Week: Video Self-Evaluation

In this F&I Tip of the Week, John Tabar from UDS asks, "How do you stay sharp in the F&I arena?" Constant practice is one way to keep your edge and video self-evaluation can be a valuable tool.

September 8, 2020

Social Security Verification

Social Security Verification

The social security number is the most critical component for finance and lease deals and we often need to make a copy of a document for our deal jacket. Be sure to know which version you should see, and double-check the security measures.

September 3, 2020

Perception vs. Reality

Perception vs. Reality

How long should it take to complete the paperwork in the business office? Most people would say, “As fast as you can.” During this tip, Trent White with American Financial’s F&I University says the right answer may be as simple as slowing down and changing the client’s perception of what is going on.

September 3, 2020