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Why You Swiped Right on F&I

Why You Swiped Right on F&I

Are you an F&I game changer or an F&I grouch? Get 2020 off to a hot start by remembering why you chose this work and the many opportunities it offers — even on cash deals.

February 4, 2020

10 Secrets of Successful F&I Managers

10 Secrets of Successful F&I Managers

Experienced agent and trainer shares 10 habits and best practices shared by top-producing F&I professionals — and rarely adopted by those who are only in it for the paycheck.

October 22, 2019

Why Dealership Staff Fear Digital Retailing (and What to Do About It)
How to Improve Your F&I Luck

How to Improve Your F&I Luck

Has your F&I luck run out? Top trainer gets back to the basics by breaking down the two core elements of success and how to turn them to your advantage.

August 8, 2019

Dawn Walston Dares to Succeed at Titus-Will Toyota

Dawn Walston Dares to Succeed at Titus-Will Toyota

Dawn Walston worked her way up from service cashier to vice president and general manager of Titus-Will Toyota in Tacoma, Wash., forging a career path that shattered stereotypes and earned national and international recognition for herself and her family-owned dealer group.

July 16, 2019

Industry Leader Lee Iacocca Dead at 94

Industry Leader Lee Iacocca Dead at 94

Famed auto executive and visionary Lee Iacocca has died, leaving a legacy of leadership, ingenuity, and a no-nonsense approach to the design, sale, and financing of American vehicles.

July 3, 2019

I Was the Dieselgate Guy. Here’s What I Learned.

I Was the Dieselgate Guy. Here’s What I Learned.

The dealer who chaired Volkswagen’s U.S. advisory council through the Dieselgate scandal says his experience reinforced the need to communicate with speed, influence with information, and seize leadership moments.

June 17, 2019

3 Leadership Skills Every F&I Manager Needs

3 Leadership Skills Every F&I Manager Needs

Taking ownership of your own performance and that of those around you is a proven path to success in any field. For F&I managers, it’s a concrete step toward higher production and career advancement.

May 30, 2019

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