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Creating Repeat Customers for Pre-Owned Vehicles

Building customer loyalty can be a challenge for dealers. When customers focus primarily on inventory, the ability to differentiate your dealership from a competitive dealership is limited. One way to stay in touch with customers is by helping them find F&I products that meet their needs and keep their investment protected. Providing peace of mind leads to a better ownership experience and increases the chance that customers will return to your dealership.

October 22, 2021

Correcting the Chip Shortage Will Take Time
Win Customers for Life

Win Customers for Life

Research highlights how to get customers to return after the sale.

October 21, 2021

Vehicle Loans Are Risky Business

Vehicle Loans Are Risky Business

The better you understand the lending guidelines of each of your lenders, the better you will be able to match each deal to the lenders who will give you the most favorable terms.

October 21, 2021

6 Advantages Dealers Have Over Disruptors

6 Advantages Dealers Have Over Disruptors

While it’s true that disruptors have taken some pre-owned market share from dealers, there is nothing these retail outlets are doing that dealerships can’t do even better.

October 18, 2021

F&I Trends in the Headlights

F&I Trends in the Headlights

The pandemic has been extremely impactful on automotive; Yet despite all this change, the industry marches forward as strong and resilient as ever.

October 13, 2021

Automotive Industry Sees New Vehicle Finance Shift Back to Pre-Pandemic Levels in Q2 2021
EVs Equal Opportunity

EVs Equal Opportunity

How electric vehicles will spark new opportunities in dealerships ready for change.

October 5, 2021

How Growing Trust with Customers Can Increase Profits

How Growing Trust with Customers Can Increase Profits

The service customer/service department relationship is built on trust. If your customers don’t trust you to be open, upfront, and honest, they won’t trust you with their business. When you increase your efforts to improve communication throughout the service process, you build trust with your customers and boost your bottom line.

October 1, 2021

The Power of Three

The Power of Three

If you are looking to increase your performance in F&I, put the power of three to work in your process and make it easier for your customers to choose.

September 30, 2021

Improving Dealership Profitability: Product Knowledge Means More Sales
Digital Retail: What Happened to Middle Ground?

Digital Retail: What Happened to Middle Ground?

If you have been using digital retailing primarily as a lead generation tool, or if you are still using archaic contact requests, it’s time to put some serious thought into the middle ground of the digital retailing revolution.

September 23, 2021

4 Steps to Take Now that Will Benefit Sales Later
Today’s Bizarro Automotive World: Dealers Advertising to Acquire Cars
From Green to Great

From Green to Great

If you struggle with green salespeople and how they interact with you and the F&I process, invite them to your next menu disclosure — it might just help the new salesperson go from green to great.

September 9, 2021

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