Delivering on F&I’s Promise
After sitting through a few less-than stellar F&I performances, the magazine’s resident F&I pro recalls advice his father once gave him. It was a recommendation every F&I department should take to heart.
January 21, 2014
After sitting through a few less-than stellar F&I performances, the magazine’s resident F&I pro recalls advice his father once gave him. It was a recommendation every F&I department should take to heart.
January 21, 2014
The desk can be critical to a dealership’s success, but overstepping its boundaries can leave a store vulnerable. The magazine’s F&I pro draws a line in the sand.
October 7, 2011
F&I professionals are well positioned to take a leadership role in the dealership because of their range of knowledge. Valuable managers try to help everyone involved in the sale and purchase of a new vehicle.
June 1, 2006
F&I managers should know what is expected of them based on their pay plans. Emphasize percentages and CSI rather than just total dollars.
December 1, 2005
An F&I manager must perform a broad range of duties, including helping customers, interacting with the sales team and lenders, keeping abreast of changing laws and maintaining a desired level of dealership profitability.
May 1, 2005
In the F&I world, there are stars and there are also-rans. Are you ready for prime time? Take this quiz and find out!
July 1, 2003