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Results: 46
Passing the Compliance Test

Passing the Compliance Test

The current regulatory environment demands that dealers take a good hard look at their processes and policies. F&I pro offers some recommendations.

February 6, 2015

5 Steps to Trouble-Free F&I

The AFIP’s executive director says it’s possible to have the best of all F&I worlds. He details a plan for satisfying customers, increasing revenues and avoiding regulatory hassles.

January 20, 2015

7 Regulatory Predictions for 2015

The magazine’s resident legal wiz dusts off his crystal ball and offers his regulatory forecast for the coming year.

January 20, 2015

Changing the F&I Experience

Changing the F&I Experience

Larry Dorfman founded APCO/EasyCare on the premise that car buyers are his true customers. Now he and his team are riding shotgun on Sonic Automotive’s drive toward a new customer experience.

January 14, 2015

From the Boardroom

From the Boardroom

The CFPB was top of mind, but company representatives serving on Industry Summit’s annual executive panel delved into other hot-button issues impacting dealers and their F&I offices.

November 6, 2014

Preparing for the Meeting

The executive director of the Association of Finance and Insurance Professionals explains why he looks forward to a meeting with the Consumer Financial Protection Bureau’s new assistant director.

September 15, 2014

Satisfying Customers and the CFPB

Satisfying Customers and the CFPB

Compliance expert explains how dealers can turn the tables on the Consumer Financial Protection Bureau by using the agency’s own guidance to respond to complaints.

September 15, 2014

F&I Products at Center of Legislative Battles in Four States
CFPB Takes Center Stage

CFPB Takes Center Stage

Strong words at NADA 2014 and the Vehicle Finance Conference indicate that both sides of the rate participation debate are preparing for a long, drawn-out battle.

March 11, 2014

5 Regulatory Predictions for 2014

The magazine’s legal insider offers her predictions for 2014. None of them should be surprising, but the industry is in for a ride if her forecast is realized.

January 21, 2014

10 Regulatory Hot Spots for 2014

10 Regulatory Hot Spots for 2014

The “Father of the F&I Menu” offers his list of 10 regulatory hot spots for 2014, several of which fall outside of the F&I manager’s jurisdiction.

January 21, 2014

Showdown in D.C.

Showdown in D.C.

Industry representatives and consumer advocacy groups squared off in Washington, D.C., last month for the CFPB’s first public forum on auto lending. The event revealed the tightrope the bureau is walking between preserving a rebounding market and strengthening consumer protections.

December 23, 2013

The CFPB’s Flexible Jurisdiction

The magazine’s legal insider doesn't believe the bureau has jurisdiction over the F&I products industry, but she admits there’s too much gray area in the Dodd-Frank Act to know for sure.

December 23, 2013

Sizing Up the CFPB’s Threat

Sizing Up the CFPB’s Threat

The F&I Conference’s compliance panel offered up more questions than answers, but participants made clear the industry’s newest regulator has plenty of tools at its disposal.

November 19, 2013

A More Transparent F&I

A More Transparent F&I

At this year’s Industry Summit, F&I product providers discussed everything from the CFPB to CPO. They also weighed in on the future of the F&I office.

November 18, 2013