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Economic Recovery Begins with Behavior

Economic Recovery Begins with Behavior

The auto market appears to be showing signs of recovery, but it’s too early to tell how far the recovery will go in the short term, and it’s more critical than ever to keep up with the changing perceptions of the industry.

August 6, 2020

Pre-Approved? Think Twice

Pre-Approved? Think Twice

Claims adjuster shares a true story of unintentional deceit and offers a warning of an issue that happens in dealerships across the country.

August 5, 2020

Restoring Consumer Trust and Dealership Profitability Post-COVID
4 Tips for Driving PVR in Uncertain Times
Dealership Re-Opening: Best Practices for Engaging the COVID-19 Shopper
Stand Tall, Stand Together

Stand Tall, Stand Together

The world has changed over the last few months with COVID-19, and we’re all going to have to find our new normal. To do so, we all must stand tall and stand together.

July 6, 2020

COVID-19 and Compliance?

COVID-19 and Compliance?

There are many parallels between COVID-19 and compliance, as both are different varieties of disaster and require planning and foresight to address. Lessons learned during this pandemic apply with equal force to compliance issues.

June 30, 2020

Conquering the Coronavirus

Conquering the Coronavirus

By connecting with the customer and your team, you have the opportunity to make your paycheck and the car buying experience great again.

June 29, 2020

Auto Market Update: Analyzing the Impact of COVID-19

Auto Market Update: Analyzing the Impact of COVID-19

In the wake of COVID-19, dealers and F&I managers are wondering what continued impact this pandemic will have on the industry. Black Book’s SVP of data science and VP of automotive valuations, shared their analyses and predictions, of what you and other automotive executives may face as we move forward.

June 17, 2020

Slippery Synthetic Fraud Increasingly Occurring in Dealerships

Slippery Synthetic Fraud Increasingly Occurring in Dealerships

As COVID-19 has lead to more vehicles being financed and purchased online, the ability of the F&I department to sift out synthetic fraud will be increasingly valuable to them. F&I managers are encouraged to take another look at available technologies to identify synthetic fraud when practiced against their dealership.

June 11, 2020

Grooming the Car-Buying Experience

Grooming the Car-Buying Experience

New car buyers still walk into a dealership to purchase the actual vehicle, but most would prefer to spend less time on-site, giving the dealer and sales team less time to build a trusted relationship with customers.

June 9, 2020

Expert Advice for F&I During COVID-19

Expert Advice for F&I During COVID-19

The automotive industry has seen an unprecedented loss in sales over the past few months and F&I departments are facing serious challenges amidst these losses. We spoke with five leaders in F&I training, and they shared their thoughts, advice, and predictions on what to do today to help prepare for tomorrow.

June 2, 2020

Slow Down to Speed Up

Slow Down to Speed Up

We’ve all heard scary stories of identity theft and the stolen cars resulting from it. We need to slow down to speed up and use all the tools in our arsenal to prevent identity theft.

June 1, 2020

How Automotive Lenders Can Remain Successful During Economic Downturns
How Are Consumers Shopping for Cars?

How Are Consumers Shopping for Cars?

Understanding the differences in target audiences, their feelings about brand, loyalty, preferences, and shopping habits is vital for success.

May 26, 2020