What’s Wrong with F&I Turnover
The truth be told, when a dealership accepts mediocracy, it’s the dealership to blame for the issues at hand.
May 12, 2022
The truth be told, when a dealership accepts mediocracy, it’s the dealership to blame for the issues at hand.
May 12, 2022
Here are two truths that reveal the concepts of a powerful process that moves customers and us.
May 12, 2022
How we interact with our co-workers and the customers in the F&I office can have a significant impact on our relationships, our effectiveness, the perception of us by others, our outcomes, and our income.
May 5, 2022
Inventory shortages have vehicle lessees re-evaluating their end-of-lease options.
April 29, 2022
Raising the F&I acumen of all managers associated with sales is a smart move.
April 12, 2022
With the proper strategies in mind, auto dealers will be better equipped with the right F&I product portfolio to meet the needs of the growing number of people shopping for new and used vehicles in 2022.
April 7, 2022
Don’t let your current success allow complacency to creep into your chain of accountability or your training and development efforts within your dealership.
March 31, 2022
The company analyzed 25 million automotive transactions compiled from over 6,400 dealerships to reveal how the pandemic changed F&I, emerging trends, and future changes.
March 29, 2022
F&I training experts offer five suggestions to elevate the F&I customer experience.
March 24, 2022
In this piece, Aaron Hartshorn outlines four F&I trends likely to drive conversations and shape the expo experience.
March 8, 2022
The Ohio-based automotive dealership group pushed F&I sales to $1,800 per car through focused training, better forecasting/action plans, and by involving F&I managers in strategy.
March 8, 2022
By staying on your process when busy and prioritizing setting time expectations, you can avoid getting into a situation where the business is managing you.
March 3, 2022
How dealerships can enlist service advisors to sell protective products after the sale.
February 17, 2022
Training expert shares attainable qualities that can help propel your skills in the F&I office.
February 10, 2022
Take steps to combat competitive insurgency strikes to protect your business.
February 9, 2022
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