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Results: 43
The Customer Has Spoken: Examining the Annual Automotive Customer Experience Trends Study
Car Lease Options in a Chip Shortage Pandemic
The Road to EVs

The Road to EVs

As the country charges toward widespread EV adoption what obstacles remain in its path?

April 6, 2022

Ways to Make Them Stay: Employee Retention Planning
Downstream Repercussions from Inventory Shortages
Service Departments Up Their Game

Service Departments Up Their Game

The Cox Automotive Service Industry Study finds that as dealerships leverage technology to enhance the customer experience, they can capture more service market share.

January 18, 2022

Data Show Dealer Sales Activity Healthier When Ad Budgets Remain Intact
How to Perfectly Manage Your Cash Flow in the Auto Industry

How to Perfectly Manage Your Cash Flow in the Auto Industry

The "this is the way we've always done it" mindset infects every industry, and auto dealerships are not immune. Using PO systems and getting rid of checks is not a new idea, but it's been surprisingly slow to catch on.

December 14, 2021

Black Book: Weekly Market Updates

Black Book: Weekly Market Updates

Days-to-turn for used retail listings have slightly increased and now sits just above 38 days, which is still lower than what is typically expected.

November 30, 2021

Correcting the Chip Shortage Will Take Time
Win Customers for Life

Win Customers for Life

Research highlights how to get customers to return after the sale.

October 21, 2021

Automotive Industry Sees New Vehicle Finance Shift Back to Pre-Pandemic Levels in Q2 2021
EVs Equal Opportunity

EVs Equal Opportunity

How electric vehicles will spark new opportunities in dealerships ready for change.

October 5, 2021

Today’s Bizarro Automotive World: Dealers Advertising to Acquire Cars
How Do You Delegate?

How Do You Delegate?

Giving your employees both the tools and authority are vital components of the delegation process.

August 19, 2021

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