Kinks Will Be Kinks
Electronic processes won’t cure the ‘kinks’ who flout the rules and regulations governing F&I, but they will make their bad behavior easier to track.
July 7, 2017
Electronic processes won’t cure the ‘kinks’ who flout the rules and regulations governing F&I, but they will make their bad behavior easier to track.
July 7, 2017
Falsifying any of the five key credit determinants on a credit application generates a long list of potential victims inside and outside the dealership.
May 2, 2017
Though the fate of Tesla’s attempts to break away from the dealer franchise model remains to be seen, there’s one piece of its business model dealers are gradually getting on board with.
January 21, 2014
Fallout from the mortgage crisis has created a new breed of subprime customers. They’re not accustomed to the special finance process, but they need financing. Are you prepared to handle them?
June 28, 2010
Credit platforms revolutionized the F&I industry, connecting dealers to more finance sources than ever before. What’s next for these key F&I tools?
November 1, 2009
As most dealers know, paperwork can be a friend and foe. Compliance expert provides his guide for correcting 10 of the most common paperwork errors.
September 1, 2009
Compliance expert explains what situations require dealers to send adverse action notices to consumers.
March 1, 2009
Red Flags identified by regulators in final Red Flags Rule
January 21, 2009
Building customer rapport, tailoring a menu to the customer’s needs, and not using hard-sell tactics are definitely three keys to successful F&I product sales. But in today’s dismal setting, the sales department really needs to be part of the equation.
December 1, 2008
An F&I manager must perform a broad range of duties, including helping customers, interacting with the sales team and lenders, keeping abreast of changing laws and maintaining a desired level of dealership profitability.
May 1, 2005
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