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Let’s Not Pave the F&I Cow Path

Let’s Not Pave the F&I Cow Path

As the F&I process moves online, we can’t just transport what was designed for the physical world into the virtual world.

July 23, 2021

Barriers to Digital Sales and F&I

Barriers to Digital Sales and F&I

There are many barriers in the transformation to digital, but they can be largely overcome via a two-part interdependent strategy.

June 24, 2021

The Current Setting for Automotive Digital Retail in 2021
The Secret to Winning Todays Digital Buyer: Put the ‘I’ Back in Omnichannel
Car Buyers Are Back, Just Not in the Dealership

Car Buyers Are Back, Just Not in the Dealership

In order to succeed in this new normal, dealerships will need to evolve and leverage the modern technologies available to them in order to meet consumers where they are – in their homes.

March 16, 2021

Improving the E-Commerce Shopping Experience Through Resolutions-Focused Customer Service
Automakers Turbocharge Digital Retailing Adoption

Automakers Turbocharge Digital Retailing Adoption

With digital retailing, manufacturers see the opportunity to improve customer experience by empowering shoppers to buy the way they do in all other aspects of their lives – from the comfort of home.

February 8, 2021

How to Keep Remote Customers Engaged

How to Keep Remote Customers Engaged

Thousands of customers have purchased vehicles from the comfort of their homes. Learn how to keep them engaged when they can’t be in front of you.

September 30, 2020

Why Agents Should Keep a Close Eye on the Evolving Role of Aftermarket Menu Selling

Why Agents Should Keep a Close Eye on the Evolving Role of Aftermarket Menu Selling

Consumers and dealers alike have turned to digital retailing in spades as we all adapt to being virtual during these challenging times. Two digital experts sat down with AE to discuss the evolution of menu selling, the need to bridge the traditional F&I sales model with digital retailing, and best practices for agents.

August 26, 2020

Is F&I Being Left Out of the Digital Retailing Process?

Is F&I Being Left Out of the Digital Retailing Process?

The promise of digital retailing certainly benefits car shoppers, many of whom are clamoring for a shorter process when they arrive at the dealership. And with everyone now dealing with COVID-19, car shoppers will rely even more on the digital retailing process.

June 1, 2020

Does Your Digital Retailing Strategy Need a Reality Check?
Guide to Digital Retailing During a Pandemic

Guide to Digital Retailing During a Pandemic

Small businesses like dealerships are feeling the serious effects already with significantly reduced foot traffic and declining sales. It is more important than ever to connect to customers through these challenges and help them understand that you are open for business and implementing new tools and practices to reach customers.

April 14, 2020

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