What’s Wrong with F&I Turnover
The truth be told, when a dealership accepts mediocracy, it’s the dealership to blame for the issues at hand.
May 12, 2022
The truth be told, when a dealership accepts mediocracy, it’s the dealership to blame for the issues at hand.
May 12, 2022
Here are two truths that reveal the concepts of a powerful process that moves customers and us.
May 12, 2022
Raising the F&I acumen of all managers associated with sales is a smart move.
April 12, 2022
Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.
January 27, 2022
The amount of time and effort needed to create multiple revenue streams into F&I may be less than you think, and a few extra hours a week over time will deliver incredible results.
December 30, 2021
Having the mentality of “do it now,” instead of “it can wait until later” is what separates the real pros in this business.
December 7, 2021
Are you an F&I game changer or an F&I grouch? Get 2020 off to a hot start by remembering why you chose this work and the many opportunities it offers — even on cash deals.
February 4, 2020
Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute read.
January 27, 2020
Are you ready to make the leap from sales to F&I but haven’t been given an opportunity? Learn why that may be and why, for some, this critical role will never be the right fit.
December 13, 2019
Raise your per-copy average and secure more of your customers’ investments by looking for more opportunities at every stage of the purchase and ownership experience.
November 26, 2019
Living in the moment isn’t always a good idea, particularly in the business office. G.P. has the cure for bad customers, bad days, and bad months.
November 25, 2019
F&I managers who are ready to take the next step in their careers must seek out training focused on leadership, deal structure, compliance, and other essential skills for professional development.
October 25, 2019
Experienced agent and trainer shares 10 habits and best practices shared by top-producing F&I professionals — and rarely adopted by those who are only in it for the paycheck.
October 22, 2019
Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.
October 2, 2019
All available research and data suggests car buyers want to research F&I products online. Most say they will be more likely to buy if they can can learn more before they get to the dealership. So why do so few dealer websites offer the information consumers are looking for?
September 17, 2019
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