Borrowers and lenders alike are wondering who has the capacity to pay and how resilient is this capacity? Institutions that make the most of insight, simulated analysis and strategic action delivered via omni-channel functionality will establish disproportionate resilience in these uncertain times.
August 19, 2020
Issuing adverse action notices for every deal can result in righteous indignation from prime-credit customers. AFIP chief offers a primer on when to send notices and when to keep them to yourself.
March 4, 2016
The NAF Association’s annual survey revealed the stress finance companies felt heading into 2009, but it also illustrated a firmer grasp of what was at stake. The question is whether this understanding will make financing widely available again.
August 1, 2009
The current market environment will definitely separate the survivors from the victims. F&I expert provides a road map for doing more than just weathering today’s economic storm.
July 1, 2009
F&I veterans speak of a day when reading a credit report, not a credit score, was the key to getting a customer financed. F&I vet makes his case for why F&I’s long-lost skills need to be revisited.
May 1, 2009
Do FICO scores mean anything anymore? Kyle Madsen, business manager at Del Amo Motorsports in Redondo Beach, Calif., asks that question every time he has to rehash a deal for a customer with a 680 FICO score.
March 1, 2009
Have we as an industry forgotten about the fifth component of the lending Cs? You know, character. It’d be a shame if F&I managers lost the ability to call up a buyer or lender rep to fight for their customer. Isn’t that what made this industry fun?
May 1, 2008
An F&I manager must perform a broad range of duties, including helping customers, interacting with the sales team and lenders, keeping abreast of changing laws and maintaining a desired level of dealership profitability.
May 1, 2005
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